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Hours

Regular Hours

Services/Products
  • Oil Change
Payment method
all major credit cards, check, amex, debit, mastercard, visa, discover
Location
Kapolei Shell Ctr
Neighborhood
Makakilo - Kapolei - Honokai Hale
Category
Auto Oil & Lube
Other Information

Services: Oil Change

COUPONS & DEALS

No coupons available

Reviews

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Leah D.

10/14/2014

Overall
Not doing the Svc. Promised.

Thanks for leaving all my fluids empty and stranding me and my infant child for three complete strangers to help us. Nothing was wrong with my vehicle besides your not filling up my fluids almost causing my radiator block to crack. Oh yeah and my tire pressure was 8-10 lbs under where they should of been.



Thank god for the wonderful people in Kapolei who came to the rescue.



Ya'll should be ashamed of yourselves.

Overall
what customer service?

Was told car safety inspection would take 2 hours, so I left the car, they said they will call me. Went to grab lunch at Jack's got back in about 20 minutes, waited for over 1.5 hours before I walked to look for my car in the parking lot only to find that the inspection was done already. Went to cashier and asked why they did not call me, her reply was "they were probably too busy to call"



Stay away from this business, the employees do not take pride in their service or their customers.

kat-hee

03/08/2010

Overall
Don't Let Their Name Fool You

Fastlube is not fast at all. I was subjected to a torturous hour and a half wait for a simple oil change job. Are you kidding me. I had no clue. I've been a Jiffy Lube customer for years but seeing as I was in the area and in need of an oil change, I figured I'd quickly knock an errand off my list by taking it here. What a mistake. I should never have taken my vehicle there. At least Jiffy Lube is true to their name and their promise. They get you in and out in under 30...usually it's more like 15-20. I have never been so disillusioned. If you plan to take your vehicle to this place for an oil change, don't make the same mistake I did and decide to wait for it expecting the same fast service as Jiffy Lube. Leave it there and come back in several hours. You'll avoid a great deal of frustration.

julie808

11/18/2006

Provided by Citysearch - 
Overall
Excellent service

I went there and I had more car worked on and fixed in no time at all. They found out everything that was wrong with it that other places could not. Other stores like Goodyear lied about doing the work and overcharged, this place was reasonably priced.

lespaul808

05/24/2005

Provided by Citysearch - 
Overall
Pass if you have a manual trans

While the service was quick, I feared these guys would burn out my clutch while I waited for them to change the oil. One worker almost flew the car out onto an oncoming vehicle since he couldn't get the car moving forward. This was the first and definitely the last time they touch my car. Highly NOT recommended for anyone with a manual transmission.

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