What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Its been about 1 and 1/2 years since me and my wife bought a 2012 Toyota Camry from this car dealer and I have a tale and a half. Originally I explained to them that I was in the process of possibly having to go on disability and wanted to keep my payments below 400 per month. We test drove the car and was happy with it. We filled out the paperwork and got back the numbers. The payments came to 420 per month. I was assured that in one year after making payments on time that I could refinance and get lower payments by their finance person. I did get the car with nothing down which says something about my credit at the time. We opted to go back after 1 1/2 years and try to trade down so as to lower payments. Without telling the salesman we originally purchased the car there we proceeded with the process and found a 2010 Kia SUV (think it was Sportage. Its been a month) with 60k miles on it and our 2012 Toyota Camry had about 40k on it at the time. We submitted all the needed paper work and the salesman informed us we owed 7,000 dollars to much on our car-yes I said seven thousand dollars. Then I said we had bought the car from them and what was they going to do to help and I left out and went to car leaving my wife behind to get final result as I was to angry to stay inside, I went to car. She followed in a few minutes with no resolution except the little guy said to her (which she didn't tell me till I was far from place) " If we would stop buying daily drinks at Quiktrip we could afford the payments we have now". Since then without my knowledge my Daughter went there and bought a vehicle and they had the audacity to send me a letter with a 300 dollar (LOL) gift card 2 week ago if I come and buy a car from them. I called them to try and give them a chance and was transferred to a manager who basically was no help and renewed my need to plaster on every sight I can how they have scammed me by their own admittance of their employees. Don't know if I can continue payments as I am in a PICKLE, as I am not working and on path to disability, but have not been late yet. They was informed of this possibility up front but we also needed reliable transportation is reason I even made effort as my wife is also disabled. I would not send my foe to these people let alone a friend or relative. Thanks So Very Much for all your help CarSmart LOL-------06/27/2014-Response= I will call you but will not talk to anyone else. --------------06/28/2014 I called left message with full name and phone number.....---------07/18/2014 Still no response from Ted. --------07/31/2014 NEVER GOT ANY RESPONSE SO THAT JUST PROVES HOW REAL "GIVE ME A CALL SO I CAN HELP YOU" REALLY IS. THEY WILL PUT YOU IN A PICKLE THEN TRY AND LOOK GOOD IN REVIEWS, LOOK AT OTHER REAL COMPLAINTS AND NOT THE ROSIE AND PROBABLY MANY FALSE GOOD REVIEWS TO KEEP THE STAR LEVELS UP, NONE OF THEM SAY THEY WAS EVER HELPED AFTER THE BAD EXPERIENCE WITH CARSMART, AND FUNNY ALMOST ALL ROSIE ONES ARE 5 STARS. if i could give them -500 stars i would 08/20/14 still in a pickle because Ted is a dealer for $..update Sept. 26 2014. ok Ted I just seen your response on Aug 25 when I came back to refresh my rating and I will see you b4 long....if the offer still stands? 10/29 update Well he tryed to help but there is no helping us now as some bills i should pay I cant due to medical and car payment thats to high so I now will remain in a pickle because of this pickle. Still havent missed a payment but I know the day will come.................
The finish line was exactly what I was looking for. I have a great job, make good money and a professional lifestyle, and always had excellent credit. But due to my child's illness and the medical bills, my credit was hit badly. I went to the major dealerships, and even with a good chunk of money down, I was rejected. It was embarrassing. They suggested the buy here/pay here lots, and that whole experience was sickening. All they had were older worn beaters, (not exactly what I wanted to drive my clients in) and the cars were extremely overpriced, way over kbb and at interest rates that were outrageous! (41%! are they serious?) For sale by owner CL cars require cash only, and i didn't want to wipe out my entire savings. Then I found The Finish Line! It's over by Worlds of fun with a completely in door show room full of a wide range of great looking vehicles, all in good condition, and ALL AT AMAZING PRICES!! ALL WERE UNDER KBB! Seriously! Go online and check it out! All I needed was a little money down and I am now driving a 2009 Audi A4 for around the same payment I had been making on my old impala!I had paid way too much for the impala at a big dealership and not going to make that mistake again.It's a small, homey dealership with a warm helpful staff. Angie, my salesperson was just amazing. Not only is she great at explaining everything and patiently answered all of my questions, but she is just darling and an absolute delight to work with. My kids adored her so much that they have asked when they can go back to "go see Miss Angie again".Financing was professional, easy and straightforward. Everyone knows that the better your credit score, the better your interest rate and my score was Less than average. But he found us a lender that was fair and willing to take a chance on me and put me in a high quality vehicle I need for work. I felt I was in the best of hands with him, which was such a relief after all I had been through. You know, i read the last review of the place and am not sure those people went to the same place that I did. It doesn't seem possible that I had such a totally different experience. Maybe they are mistaken, I don't know, but I DO know what I experienced, and it was the best car buying experience I ever had. The owner,Thomas, even took the time to introduced himself to my family and thanked us for allow him the opportunity to earn our business.We are just one small Overland Park family, but for what its worth, we would like to whole heartedly recommend The Finish Line for anyone looking to purchase their next automobile.
I had heard an advertisement for Car Smart on 98.9 (The Rock) about Ted Heater's Nickel/Pickle Sale. I really needed a new car and I'd been looking for some time. I went to Car Smart's website and sent them a message, which they replied to very quickly. I sent them my information and received a phone call the next day that I'd been approved for financing. So I set an appointment for the following Monday. I took my mom with me since I'd never purchased a car before. When we arrived we were greeted by Chris and were treated like we'd known each other for years. We sat down and I gave him the information he needed from me. He gave me a copy of my credit score and walked me through every step of the process. He answered all my questions with great knowledge and really showed his expertise. With the help of my mom's credit I was approved and Chris drove up a 2013 Mazda 2 to us. He came along with us for the test drive and talked with us about all the features of the car. When we returned to the lot we met with the financial counselor who told us about every detail of the financing. After sitting down and going over the paperwork we walked out with the 2013 Mazda 2. I also was handed a jar of Pickles with a message and autograph from Ted Heater himself. A week later I received two cards from Car Smart. Both were hand written. One from Chris thanking us for our business and his number if we needed anything at all. The other was from Ted Heater himself congratulating me on the purchase of my first car, and that he and the team are there for us. If this doesn't show commitment and service then I don't know what does. I have referred Car Smart to all my friends and I know that if I need help in the future that Ted and Chris and the whole team at Car Smart will be there for me when I need them. Thank you Chris and thank you Ted Heater.
So I waited a few weeks before writing a review. I wanted to make sure the car was as good as it looked before saying anything either way. I have horrid credit and a car that is falling apart. I looked at some buy here pay here lots and I have to say I was scared! My boyfriend and I both heard a Car Smart ad on the radio so I decided to go ahead and look online. I got a call the next day at about 10 am. I gave the girl all my information and she told me I was pre-approved and we made an appt for noon. I had my dad come with me as my boyfriend couldn't and was running a bit late. No problems there. They offered hot dogs, chips and water as well as an awesome little theater for the kiddos (or my dad lol)I looked at a lot of the cars, which were all around 2012 or newer and had a few cars in mind. My older car now is an Audi, I love the german cars! Mike Baker was AWESOME, he had ME choose my top 3 cars and went to look at them. He never tried to push anything on me. All said, I drove away in my beautiful 2012 Jetta that still has a factory warrenty and never once did anyone make me feel less because of my credit.Mike even called an insurance person for me to see if he could get me a cheaper insurance rate (since mine went up a bit more than I had planned)I have bragged about Car Smart to everyone who will listen and I think I even converted a few people who didn't understand what they are about. This is not a buy here pay here people, they have tons of lenders willing to help those of us with credit issues and i honestly believe they truly care about the people.Mike Baker is the guy to talk to! I will be back with my boyfriend so he can get something newer soon.Awesome job Ted! You have created something to help those of us with little hope left! Thanks for the cookies, yummo!
I have no idea of how to explain my auto purchase from Car Smart, but having my previous automobile for 8 years the manual transmission decided to go out while I was rushing back to work on a Wednesday evening. Being in a rental car the following morning, I was thinking great I'm renting until I can figure out how to get another automobile. As I was driving to Platte County on a Friday afternoon I heard the commercial on 101 The Fox, I thought well it wouldn't hurt to stop and see what Car Smart has to offer. When I walked in, I met with Charles and briefly chatted about my needs, we then walked out on the lot and was shown a 2010 Dodge Caliber, which I instantly liked. As time was clicking by and the need to get to work, Charles, Ted and MIke worked wonders on the paperwork, I got the Caliber no money down, a great interest rate and Mike's suggestion of leaving the rental car in the lot and driving the Caliber to work that night all made this buying experience something beyond what I have experienced. I unfortunately experienced a problem with the A/C switch burning out within 10 days of getting the Caliber. I called Car Smart and was told I needed to speak with Gene at Wrench Smart, when I spoke with Gene I explained what had happened and that I had found the part at Landmark Dodge and there was only one in stock in KC, that I would install it if Car Smart paid for the part. Within 15 minutes, Gene called me back letting me know that part had been paid for and I could pick it up. I replaced the A/C cluster in 20 minutes. I really have to say Car Smart really has done more then any other auto dealer in earning my trust and business. I was in a pickle and Ted and Crew really helped me out. All I can say is a big THANK YOU!!!
Used to love and recommend this place frequently.. Times have changed!1st strike: I had a vehicle I was about to have $500-600 worth of stuff done to it. But they nor the dealership wanted to fix a suspension squeak and they basically told me to go somewhere else. So I traded in that vehicle on a new one and they lost that money. 2nd strike: I had another vehilce in for something and told them I thought I needed new brakes. They called and said $324 for new front brake job. I got to the shop and scheduled that service even though it seemed a bit high. I got home and looked at my reciept they stuck on a $22.50 fee for the pleasure of telling me I needed to give them $324 for brakes. 3rd strike had this vehicle for 5years 60k miles and NEVER had a check engine light. Within 5 miles from driving away from their shop.. Check Engine Light. I called and asked for a Manager to discuss the fee and light and they said tough crap on the fee and completely ignored and didn't say one thing about the check engine light. POOR customer service Wayne. But maybe I should thank him.. I'll pay the 22.50..but now i'll pay 125ish for the brake job somewhere else and they won't get my $324, no future business from me, no future referrals and I'll post this where I can so that eveyone knows the Reputable, Laid back, Honest. Repair shop that this used to be is GONE. Oh and at the end of the call.. He mumbled something about the owner should be handling this and HUNG UP. wow.. I really expected more. Shocked and Appalled. But oh well....
Jerry changed my brakes in the Summer of 2011, so when my car said it was time to flush the brake fluid I knew exactly who to call.Here's why I chose Brake Repair Specialist again:- Jerry is punctual, honest, incredibly competent and professional.- The mobile service is great. I got in touch with him this morning, he said he had a job in my area, so he came by my office this afternoon. Within an hour or so the job was complete and I didn't have to go out of my way at all.- He explains what he did and why. Jerry showed me the products he used, why he used those, and explained the process and implications of the alternatives.- Prices are comparable to, if not better than, the dealership/service station. I compared the brake job and the fluid flush to local businesses and his quote won. Plus when you factor in the convenience and great service it is a no-brainer. - I always feel a bit uncertain when technicians tell me I need to have all these expensive processes done. At the same time it's daunting to think I might bypass something that actually must be done. I trust Jerry's recommendations for the sheer fact he has told me when and why I do NOT need to have a service done, even when he could have made an extra $600 on the job. Without a doubt I will continue to use Brake Repair Specialist for anything brake related, and very highly recommend Jerry's work!
I had been shopping for a newer, used car for weeks. I didn't find a car that I liked, at a price I could afford, and with a salesperson I could trust...until I went to Car Smart. I was impressed the moment I walked in. A small home theater room for my little brother to stay occupied while my mom and I spoke with the salesman, a masseuse on duty to give back massages, refreshments, a clean restroom, toys for little ones...they've thought of it all. The quotes on the walls were real, honest, and encouraging. You know you've found a trustworthy dealer when you come to Car Smart. Jay was my salesman. I was so incredibly impressed...very professional. They were super busy on the day I was there. Jay was handling 2 other couples with their purchase as well as myself. He balanced his time very fairly and was thorough with everything he did. I asked questions and got answers. No fooling around. Jay told me the truth and helped me so much.I will definitely be returning to Car Smart. My mother, who was with me that day, is now thinking about buying a newer, used car from Car Smart! Also, my boyfriend is interested in going to Car Smart for his next car!Car Smart has earned a LOT of business from me and my family. Thank you so much for your help!!!
I can't thank everyone enough at Rob Sight Ford for making my experience at acquiring my F-150 FX4 truck the best ever. My story begins almost 3 months ago when I was at the KC Auto Show. I was trying to decide between a RAM 1500 and the F-150. I was in the big Ford Display looking at a black F-150 and decided to ask the 1st salesman I could find to ask him some questions. As we were discussing trucks, I just happened to notice the name tag, and I had no idea I was talking to Bobby Sight of the Sight family. He was so patient with me answering all my questions that day and throughout the last 3 months until I finally decided the F-150 was for me. I have dealt with all the big KC dealerships in my 37 years of buying cars and trucks and I must say that dealing with Robby and this dealership has been the easiest experience ever. I am spreading the word to all my friends and relatives who are the least bit interest in any new Ford, to go to Rob Sight Ford and ask for Bobby. I intend to always to deal with this dealership for many years to come. Thank you Bobby for all your time and effort in acquiring my new F-150.
Kwik Kar is THE GREATEST!! I recently moved from the Northland to South KC. I was quickly approaching the date in which I needed to get my tags renewed on my car. I called Kwik Kar on a Monday morning and asked for an appointment that day as early as possible for an inspection and to get my tire patched. They were so nice and told me 10:30 was the earliest (while apologizing that there wasn't something sooner.) I was more than thrilled. I got some errands done that morning and showed up at 10:15 for my appointment. Knowing I was early and they looked quite busy I anticipated a wait time of about an hour to an hour and 30 min. I was IN AND OUT in under 45 min.While I was in the waiting area I was speaking with a gentleman who had been taking his car there for 6 years. It's so nice to know there are still QUALITY companies providing QUALITY customer service. I will absolutely continue to take my car here even though I have to drive the extra 30+ minutes to get there. They have 100% earned my business and I'm VERY picky when it comes to my car.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.