The facility is fine. It's the customer service that is the problem. Old lady in office argues with customers on the phone. Hangs up on them. Calls them liars basically. Says they are imagining things. Does not do her job correctly. Only updates half of the account holders info and then wonders why people get mad at her when the right info isn't there. She's the one behind the desk at the computer...it should be correct!! DO NOT RENT FROM THIS PLACE!!!
2604 NE Industrial Dr Ste 150Kansas City, MO 64117
From Business: Your Superb Kansas City Movers. Move With the Professionals in Kansas City, All My Sons. All My Sons Moving and Storage has over four generations of movingexperie…
8201 E 23rd StKansas City, MO 64129
From Business: Interstate Underground Warehouse & Distribution is one of the leading companies providing frozen and dry storage space facilities in the United States. Based in K…
Rude people need t make delivery here spoke to man on forklift took bills to him just complained were I parked no help at all don't take this broker load would not tell me were he wanted me to park just not there big help huh
BEWARE!! MARTIN CITY SAFETY STORAGE EMPLOYS FRAUDSTERS!!! I am currently WASTING my Saturday battling their unauthorized transactions on my credit card with a complaint to the BBB and disputes through my bank. AND THE BAD NEWS? It was the REGIONAL MANAGER, CAROL WRIGHT, that was responsible for hitting my card unauthorized, refusing to give me names or phone numbers for anyone above her to speak with about my concern, then hanging up on me when I asked for a number to talk to their corporate office. I no longer trust for my belongings to be on their property, and I'm moving out immediately. There are much better storage options in the area - I would THINK TWICE before putting your bank account and belongings at risk by using this facility.