American World Forwarders, INC. (AMNW) booked my household good shipment and hired a local agent, Hi-Line Moving Services, Inc. I was provided two phone numbers for American World Forwarders Inc. One does not work and I have left multiple messages on the other line. No calls have ever been returned. My Required Deliver Date was yesterday, 25 May 2016, in the Fort Campbell area. Hi-Line has not contacted me since 18 June. I called yesterday and they informed me my HHG were still stored in the Kansas area and they had not found a hauler. With minimal research I found Hi-Line Moving Company has a C- rating from the Better Business Bureau (bbb.org). According to BBB.org, Hi-line has failed to respond to one dispute and did not make a good faith effort to resolve another. AMNW does not fulfil their obligations and subcontracts work to other companies who do not fulfil the commitments.