What You Need to Know About Traditional Water Heaters »
Decide if a traditional water heater is right for you, and how to find the right one.
5000 State Ave Apt AKansas City, KS 66102
From Business: When Kansas City needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended …
304 S Belt Hwy Ste BSaint Joseph, MO 64506
From Business: Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet or running toilet, Roto-Rooter can help you get it fixed quickly. Roto-…
7899 Frontage RdOverland Park, KS 66204
Story time!When I bought my house three summers ago, it was written into the contract that the sellers would put in central air. I could tell right…
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Water heaters differ in terms of the fuel they require. Each type of water heater has its strengths and drawbacks, including fuel type, and it can be helpful to know what these a…
Did a great job replacing my garbage disposal. Tech 0131 Jason Meyer and Tech 0495 Blake Nicholson were very nice and got the job done quick even on a Sunday morning. Thank you!
The technician went out of his way to not only fix the solve the problems but to make sure the problems wouldn't happen again.
Ashton, tech 988 was to the rescue. It took awhile but he was worth the wait. I don't think I have ever had such an extremely professional and polite person work on anything at my house. I would recommend him highly!
We initially booked a plumber to come out between 3pm and 7pm yesterday. I left work early and cancelled plans for the afternoon to be home for this service. At 3:30pm, their "water" guy showed up at our home. We DID NOT report flooding, we DID NOT ask for a water guy. He said he would take some pictures of our shower head and build a report for the plumber. Then, he said that the plumber would be here by 7 pm. The water guy suggested that we may need to take down our bathroom walls and replace the tile. This was after just glancing at our bathroom, not even touching anything. We waited until 7 for the plumber and nobody showed up. We finally called and they said that he was taking longer than expected and we rescheduled for the next day. So much for waiting, we still couldn’t shower. The plumber finally showed up the next day at 6 pm. He had no clue about our problem because the water guy’s report apparently did not show up in their system. The plumber went in our bathroom with his dirty boots and stepped all over our brand new rugs which I found to be disrespectful. He also wiped his hands all over our towels, and his hands were also very dirty. This is very unprofessional! The plumber said that it would cost $250 for the first hour and he assured the problem would be fixed within that hour, we said okay. He started working on it and fixed the issue within the first 5 minutes. We thought that was not reasonable and asked for a better price. We argued about the price, and finally after about 40 mins (mostly because it was hard to get a hold of his manager), he lowered our price to $100.A reputable business who values their clients would have done what he did (taking off shower head and showing me how dirty it was) as a complimentary service for making us wait 4 hours yesterday. Btw, he had no idea that the water guy came to make a report. We are unhappy with the service and ripped off.
Our sewer line was backing up into the basement of our 114 yo house in Warrensburg. Scott (#3394) came out diagnosed the problem and repaired it in a courteous, prompt and timely manner. Would recommend and use them again.
Dwayne (tech #3453) was very professional and friendly. They did a great job and were very clean. He even put everything away under my sink when he finished the job!
I had an emergency flooding in my basement the night before Christmas Eve. The emergency line had a technician at my house Christmas Eve morning and get this they even gave me the Internet Discount. The technian was kind and epitomized professionalism and kindness. My family will be a Roto-Rooter customer for life and so should yours.
We had main drain blockage from tree roots on Christmas day. We got things cleaned up and made appt for Tuesday morning. Jason / tech 0131 came out at 10:30 with trainee Brad. These two guys able to clear the drain but ran into trouble pulling the cable back in. Our pipes are very old and the found the real problem were having - pipes cracked & their cable got stuck. Very professionally, Jason told me my options and he already called the camera crew for to find the issue. I was very impressed with Jason's knowledge in the plumbing trade. Thank you, sandyPhase two of our situation: Adam / Tech 1090 came out and did a full diagnostics on the main drain. His camera got stopped about 65 ft out, we saw the broken pipe & tree root ball. We knew we were living on borrowed time with this old pipes. Adam walked me through the problems and how to fix them. I'm sad this had to happen the coldest part of the season. I know they'll get us back up running again soon. I trust Roto-Rooter to take good care of us. Thanks, sandy
First of all, after checking out a number of plumbers, I selected Roto-Rooter because that is their expertise and their great reputation. My technician is Kevin (1720), he came on Tuesday, on time, and was very friendly, professional and was very thorough in the replace T&P valve process. He explained in detail what he was going to do before he started the job. I would greatly recommend Roto-Rooter! You get what you paid for and I am pleased.
I can't speak for their services because they couldn't even manage to get a technician out to my house.I called a Thursday evening about getting an odd smell checked out in my cleanout drain in the basement. The dispatcher said they could get someone out the next day (Friday) between 4:00 and 6:00 PM. They called at 5 PM saying they were running late. They called again at 6 PM saying they were still running late. They called again at 8 PM and said that they were not going to send someone out that late "only for a smell" and "nothing actually backing up."They said they would reschedule me the next day (Saturday) between 12 and 3 PM. I got a call at 1 PM saying that they would be there "within the hour". At 7:30 PM during dinner, I got a call saying they were running late and were sorry for my wait. I told them to cancel my order because they were supposed to be there 4 hours ago and never even called to update me.The dispatcher apologized and offered me a discount if I rescheduled the next day.So, silly as I was, said ok and rescheduled for the next day (Sunday).The dispatcher said because I was put off twice already, she would make me "a priority case" and I would be the first stop on the list. I told them they had to come before 12:00 PM, or I was done. The lady said she would have an appointment between 10:00 AM and 12:00 PM and someone would absolutely be there. Here we are at 5:15 PM and I just got a call saying that they were running late and someone wouldn't be here until TEN O'CLOCK TONIGHT.I finally cancelled, but I can't get those many hours back that I made sure I was home for them to not show up.It's a shame I can't rate them lower.
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.