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        Payment method
        master card
        Neighborhoods
        Northland, Big Shoal
        Other Link

        http://www.searsauto.com

        Categories
        Auto Repair & Service, Auto Oil & Lube, Automobile Parts & Supplies, Tire Dealers

        Reviews

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        familytyme

        08/16/2010

        Overall
        Terrible customer service unless you drive a Mercedes and wear a dress with a slit....

        My husband went in today to get my tire fixed (nail in it). A women came in AFTER him, but the store manager offered to help her first. He looked at her tire, and told her it would be 10-15 minutes. He was EXTREMELY nice to her of course.



        Next he asks my husband what he needs....not nearly as nicely of course. When my husband told him, the guy said it would be 2-3 HOURS and he would need to leave it.



        This isn't the first time we've gotten bad service here. This is absolutely ridiculous and to be honest, I'm tired of them getting away with it and no one doing anything.



        If you need automotive repair......DON'T GO HERE!

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        Details

        Phone: (816) 414-2728

        Address: 5415 NE Antioch Rd, Kansas City, MO 64119

        Website: http://www.searsauto.com

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