National Car Rental
1 Nassau Cir, Kansas City, MO 64153
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Being a member of the Emerald Club with National Car Rental is a wonderful, great, quick and hassle-free experience. You do not have to check in with anyone.....when you get off the plane you simply walk to the car of your choice and take-off.
Thank you for making renting a car so easy.!
I just became a Emerald member. Booked a mid-size vehicle at KCI expecting to find small SUV's. There were many SUV's and mid size cars to choose. I happened to luck out as a 2017 Dodge Grand Caravan was sitting in the Emerald Isle area. I jumped into that one as it was precisely the size I wished for but couldn't afford. Great vehicle, clean and loaded with options. I felt like I was doing something wrong or that they had parked it in the wrong area. Very happy with the vehicle, attendant receiving the vehicle at 5am was courteous, pleasant and got me on my way in seconds flat. I will most definitely stick with National.
I am a Emerald Club member by choice, as it is very convenient for my business and personal travel. Always pleased with the choices of cars to pick at their sites. In Kansas City I had a nice selection, ended up with a small SUV that had all the features I needed. Quick and easy to get your car from the airport, shuttle busses are always coming thru, especially at busy times. Nice airport and convenient to get to the car rental facility.
First time renting from National @ MCI. 12/23 - 12/30.
I have the "Emerald Isle" club and there was a good selection of cars to choose from. The vehicle I chose fit my needs and was low mileage/clean.
My only complaint is that the rental return was "Sketchy". We returned the car 12/30 @ aprox 2:30 in the morning, the facility was open but there was no one there to accept the vehicle and complete the transaction. On the "Express Check-in" material that was provided when we rented, it said leave keys in car and fill out the information and deposit the express checkin in the drop box, but I was unable to find a drop box.
I put the keys in the car, took a date stamped picture of it sitting on the lot, put the express check-in information under the keyboard and hoped for the best. It reminds me of Guam, where a guy I know returned a car and wound up getting billed for the car because, the person he thought worked for the rental agent, did not.
In the end, all worked out, received confirmation via email that the transaction was completed. All in all favourable. I would think it would be easy/no more costly to install a secure drop box and instruct people returning during off hours to fill out the information in the express check-in, lock the car and drop the keys and express check-in document in the secure lock box???? But that is me.
When I arrived there was a line of people and NO CARS. First time ever that has happened for me. The person trying to deal with all this did a good job, but a walkie-talkie or mobile phone would have helped, I think. I'll still go with National because of many really great experiences at other airports. My 1st time at KCI, so it might have been an isolated incident.