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Your Local State Farm® Agent Will Listen To Your Needs & Help You Tailor A Policy Just For You! Get Your Free Quote & Learn About All The Discounts Available To You!

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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today.
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Fax: (816) 781-2054

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Car Insurance, Auto Insurance, Free Quote, Homeowners Insurance, Renters Insurance, Life Insurance, Business Insurance
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Robert B.

10/24/2014

Overall

Jennifer Hubbs, the agent at this location is a nice person and has her office staffed with helpful and pleasant people. However, exercise extreme caution when insuring your belonings with State Farm. I made a claim for a broken windshield and State Farm refused to pay the full amount to fix/repair my vehicle corrrectly. They tried to have me fix the vehicle at an unqualified glass repair shop that was not even versed in the proper replacement procedure. I was forced to spend hours of my own time researching how to have the glass properly installed. At the end of the day, I was out of pocket my deductible (completely fine) and over $300.00 of my own money to have my vehicle repaired. I spent hours on the phone with various members of the State farm team in different parts of the country trying to get my vehicle fixed correctly. The majority with the exception of one of the reps., were rude, condescending, and arrogant. My agent told me she was powerless to assist me in getting State Farm to do the right thing and fix my vehicle. So again I was forced to pay my deductible and an addtional $300 plus dollars. In this case State Farm was "Not like a good neighbor, and was definitely not there for me". Proceed at your own risk.

Details

Phone: (816) 781-2044

Address: 9759 N Cedar Ave, Kansas City, MO 64157

Website: Find Your Agent Today