Celtic Property Management
1711 W 45th St, Kansas City, MO 64111
So... what are you going to do about your LACK of pest control? Seriously, (as a tenant BEFORE you MIS-management), I ask as I am overrun (granted NOT by your control, however lack of action) what are you going to do?
Any previous complaints have been met with bullshit excuses of "I have over 40 properties to maintain..." maybe, (just maybe) you NEED to live in the "real world"?
Celtic Property Management just bought out my apartment complex and there was a maintenance issue with the apartment above me. They had to come into my apartment to access and fix the issue with the above apartment and their contractor tracked sheetrock and putty all over my apartment and ruined and broke several things in my apartment. And, upon photo evidence and complaint, the management company apologized but refused to pay for any of the damages, leaving me to scrub up the mess everywhere and replace my broken items.
Thank you, Katie Vick and Celtic Property Management, for taking care of the maintenance issues and making The Highland a very nice place to live again! I'm so much happier when it's time to do laundry. The building feels safer, as well, with all the lighting up to full speed. Thank you, thank you!!
Hi. I moved from Texas where I enjoyed A large home. I really felt like I would be disappointed living in an apartment. However I am pleasantly surprised. All maintenance issues are dealt with quickly. Also here at Randall Court there are washer and dryers on every floor. It is easy and these units are affordable. Although the best way to reach a manager is through text or email; it is because they are outside on the property. Rent here and feel at home!
Do not rent from Celtic! Especially four fountains this is the apartments that had the drug related shooting that the guy died! You would think that being the case security would be for the tenants but it is four the office help because they seem to want to call people racial slurs and target certain people. Spend you housing budget
Lived in a basement property handled by Celtic for three years. The apartment had so many issues with leaking water that I probably can't address them all: clogged drain in the utility closet that destroyed the hallway carpet, water leaking from the ceiling above the toilet, and then water leaking all over the carpet in the bedrooms. These problems were never rectified fully by maintenance so they continued to reoccur over the last year of our residence. If you're lucky enough to get maintenance to come out, they most likely don't know what's going on or they send a new person every day. Our air was out once in the middle of August and it took them a week to fix it. They never replaced the destroyed carpet over the course of a year either.
The staff at the office is even worse. They screwed up the terms of our lease two years in a row and tried to delete the final month which we were signed for. They seemed to have a high overturn in office employees, particularly in management. Don't expect to get to talk to the manager if you have a problem either; the staff will lie and divert you for weeks. One manager was in a meeting for three days in a row until I got very upset with the secretary.
In general, not a very good place to rent from. If you had a new apartment with no problems, it might not be an issue, but any older properties will be a mess with Celtic. Don't expect repairs done in a timely or correct manner. Their high levels of rent do not match up with their services.
My girlfriend and I recently moved out of The Alpine, one of Celtic's properties off 40th and McGee. The apartment had a few problems. First, there were bugs. The lease states quarterly pest treatments are to be completed by the property managers. In one year, the term of the lease, only TWO treatments were done. This was after making persistent phone calls to the management office and asking to speak with the property manager, Cassy. In addition, the parking lot in the back was NEVER shoveled or snow plowed, making it nearly impossible, if not completely impossible, to move your car out of the back parking lot. However, the WORST thing occurred after moving out. Our lease was 17 pages long, and we read through it and signed it. However, only ONE day after the management was supposed to do a final walk through, I received notification that i owed $259 for cleaning charges and replacing a single plastic blind in the apartment and removing one bag of trash. The one bag of trash cost $30 and the blind replacement cost was $100 ($80 for the blind and $20 for replacement). Through email correspondence, it was brought to my attention that "in the lease," that was supposedly 20+ pages, there was a "charge list" included, sharing the costs of what the tenant would be responsible for if the premise was left in poor condition beyond normal wear and tear. The lease states the tenant is responsible for "reasonable charges." is $30 PER BAG of trash reasonable? Is $100 for ONE PLASTIC blind reasonable? Is the property management not following through with the pest control treatments reasonable?? I think not! Do yourself a favor and DO NOT rent from this group of individuals. They are ONLY out to get your money.
Celtic property management is a horrible place to rent from. I don't know where to begin, roaches, maintenance issues not being addressed, rude staff, etc.. I have lived there for years and the issues started when they took over, the only person who knew anything in that office was Suzanne and she isn't there anymore they've replaced her with some bimbo who knows nothing. The owners Todd abd Hunter cant even answer questions they know nothing also. They have a huge turn over rate which doesn't say much about their company. My lease is up soon and as much as I hate moving it will be worth it.
04/18/2012Provided by Citysearch -
DO NOT let Celtic Property Management be your property management company!!!!!
I was a tenant for 3 years and 3 months and not once was I late on my rent. The apartment on Roanoke Parkway wasn't the best but it was manageable. What made living there a bad experience was when Celtic Property took over right after my 1 yr contract was renewed.
While I was a tenant I recorded and documented over 30 emails and over 75 phone calls (including text messages and pictures and yes, all in 1 yr) about issues with my apartment - non of which were drastic enough to make we want to move except for an AC that took 4 months to fix. At one point I was told my apartment was hot because my shades weren't dark enough and too much light was getting in.....really? What about the warm air my unit was blowing out....?
It has been over 75 days since I have moved out and I have yet to receive my deposit. The property manager for my building was Callie Chace. She has told me several times that the check is in the mail. Twice I've gone into the office and asked for my check but they refused to give me one saying that ""the bank issues checks"" and that they ""can not write checks from the office.""
Further, when I spoke to the women who tells the bank to issue me a check, she told me that she had never given the bank the information they needed about me to issue me a check. So when Callie told me that 2 different check were sent out, was she lying? I'm led to think so because after 75 day I am still without my check - and yes, they have my current address.
However, within 30 days of me moving out, by law they were required to return my deposit or tell me why it would not be returned. Phone calls and messages to Hunter Richardson, whom I'm told it the ""boss boss,"" have not been returned after 3 days of reaching out to him.
Here are links to the law they broke:
I can go on but what's the point? My advice to anyone thinking about renting a place where Celtic Property Management is the property management company, don't. Turn around and RUN!
Celtic Property Management does not conduct business in an ethical manner, they are not concerned about the condition of tenant's apartments or about properly addressing issues the first time (my fridge was ""fixed"" 4 times before it was truly fixed and leek in the ceiling wasn't fixed, just patched).
DO NOT let Celtic Property Management be your property management company!!!!!
03/01/2012Provided by Citysearch -
Since I moved into this sh*thole of an apartment I have had nothing but issues, appliances were a different color than when I looked at the apartment, they made me sign the lease at the leasing office, should have known that was weird, the apartment wasnt ready, no shelves in fridge, issue with roaches (and im clean!) they want me to pay for my own pest control in between quarterly treatments, how can roaches be here already i just moved in, lights not put up, sink knobs loose, and they havent come to fix barely any of it, there is more just not enough time to list, staff is rude, especially the larger woman in the office cant remember her name, she thinks she is large and in charge, rude on the phone its ridiculous, please take it from me and go somewhere else.
12/15/2011Provided by Citysearch -
Today I had the worst experience as a renter in my entire life. I have been a tenant at Celtic Properties for three short weeks. I will give you a play by play of my interesting yet painful three weeks.
We toured the apartment from a woman named Lindy. She told us about the place and we applied. I was never able to get a hold of Lindy and I had to refax many pieces of paperwork due to their lack of organization which I soon found out is a reoccuring problem for their office.
On Celtics website the deposit fee is listed at $150.00. When we arrived it was all the sudden $250.00
We were given the apartment and when we went to do paperwork we were told Linday was no longer employed there and we would speak to them from here on out. We brought cash to pay deposit and first months rent when we were told to do money orders. We had no problem but were confused since we had been told cash was acceptable.
For our first months rent I put my roommates check and my half of the cash in an envelope and dropped it through the front dorr Sunday Dec. 4. It was labeled rent in big letters with our names and addresses. I could see through the glass window it landed on many other rent envelopes.
A week and a half later we were told we had three days to move out. There was a piece of paper on the back door we literally fell onto while taking the trash out. We never recieved one phone call from the office about anything,
I was all the sudden told about a no cash policy and you would think that someone would have called right away the following Monday when cash was found to let me know I needed to pay some other way. I never recieved any phone call and my roommates check was never cleared. We gave them check numbers, date and time rent was dropped off.
Which leads me to believe someone in the office got a nice little $288 doller x-mas bonus, It really shocks me to see people these days who are able to do things like this. We are two students who work very hard for our money and live quite frugally. I am nervous now and cant wait to get out of this lease knowing that someone in their office took advantage of us.
Celtic properties is not a good company to do business with. They are extremely unorganized and they stole from me. My envelope did not grow legs and walk out. The bottom line is my money was put in their office and then was never seen of again.
I highly urge you to never, NEVER live with Celtic Properties,!
04/08/2011Provided by Citysearch -
Hated it Worst place I have ever rented!!! There is an office in my building I was told to pay rent at, over the course of the year they lost 3 checks in that office. Now they say that office should never be used. Idiots! Abrassive on the phone. Told me I wasnt paying as much as I could be!! $535 is what I pay and she said it was worth $560 (Lease said $535) Lots of people here that belong in the unemployment line.