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Car Smart Auto Sales

Map & Directions
(180 Reviews)

3923 N Oak Trfy, Kansas City, MO 64116

(816) 452-5292

OPEN NOW
Today: 9:00 am - 7:30 pm
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Hours

Regular Hours

Payment method
visa, master card, debit, check, cash, financing available
Neighborhoods
River View, Northland
Other Emails

Categories
New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Reviews

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Candice W.

05/16/2017

Overall
Expertise
Professionalism
Selection

Hannah was amazing!! She was very informative, and was looking for the best deal she could get us! If you need a car come see her! She also had a person training with her who was also just as amazing!

careypittman
Edited: 02/08/2017
Overall

We had a wonderful, comprehensive car buying experience with Mike Baker and he found the perfect, nearly new truck for our family! Earl loves his new truck and so do we! The color is exquisite and it rides really smoothly. I couldn't ask for a better experience. You guys really made our dreams come true. Mike was very sympathetic, caring and smart. You provided a lot of extras and my son even got a new t-shirt! Thanks Mike and your financial team, too.
SIncerely yours,
Carey & Earl Pittman cbethpittman@yahoo.com

Sam G.

01/11/2017

Overall
Expertise
Professionalism
Selection

hello good morning thankyou for everything you did to help me get in to anew car you were very nice and you miss staffeny p thank you you get ten stars

Sharon M.

11/21/2016

Overall
Expertise
Professionalism
Selection

Carsmart is an amazing place!!!! Our sales representative was Stephanie P and a very awesome representative, she was very at entire to our financial needs and listened to what we wanted to find in a car purchase! The TEAM here at Carsmart is all about helping you find the right car with the eight payment we definitely will be back to this amazing team of professionals each time we need to purchase a car!
THANK You everyone for your help!

Michael W.

09/25/2015

Overall

Car smart is the only dealer truly out to help people get a second chance. People are great service is great. If your in the market for a car they need to be first on your list to visit.

Jarita J.

09/25/2015

Overall

On my way to work on a Friday I heard their Ad on the radio and decided to call. I passed the pre-screening and made an appointment for that evening. I walked in gave them my information, walked the lot, picked out a couple of choices and about 20 minutes later I was walked outside to my 1st choice car parked with the front and back doors and the trunk open and was told its yours. I had to put a small amount of money down and they even made that easy for me. Brittney and the Finance guy was so polite and professional and told me in the beginning I would be leaving with a car and I did. I didn't believe them at first, until I left with a 2015 Kia Forte that had less than 5K miles on it. They made my day and my car shopping experience great! I recommend them to anyone with or without credit issues.

Michelle S.

09/23/2015

Overall

Car Smart really helped me out in a difficult situation. They went above and beyond to assist me get a auto that would serve the current needs that I have. God bless the staff and keep up the great work. You performed some miracles in my life. Thanks Michelle Strickland

Megan G.

09/22/2015

Overall

I was very impressed with Carsmart. You hear the ads on the radio and think that maybe it has to be too good to be true, but honestly it isnt! My husband and I were able to purchase and drive away with a new vehicle in under two hours, when we have less than perfect credit. They are very easy to work with and I would definitely recommend them!!

Telor H.

09/15/2015

Overall

Great experience here! I went in as a first time buyer thinking that I would be turned down, like I was at other dealerships, to my surprise the people here at Carsmart worked super super hard to get me in a car! I am so happy to have a new car that I love. I recommend everyone check them out! I will definitely be getting another car from here in the future! Thanks

Dave M.

09/07/2015

Overall

Went in just expecting to look at what I probably would not qualify for. I was very impressed at the level of hospitality. I really like the car my son and I picked out.

Thanks

Trisha M.

09/02/2015

Overall

This was the most stress free car purchase I have ever experienced. I went in and drove home with my new car on the same day. Fabulous!

Crystal B.

07/22/2015

Overall

We are extremely pleased with the service we received. This the third vehicle we have purchased. Our next car will come from here.

Denise F.

06/06/2015

Overall

This was the best experience in purchasing a vehicle. The staff was very friendly; they made us feel very comfortable. Butch is an awesome salesman. He assisted my husband in making sure I would walk out with the car I wanted. I will highly recommend anyone who is purchasing a vehicle to go to Car Smart. The manager there that also helped us was great. They made our dreams come true.

Peter P.

05/08/2015

Overall

I had a great experience. The staff was amazing and very friendly. They put my wife and I at ease from the time we entered to when we left with keys in our hand. Butch was our salesman. I highly recommend him. We'll definitely be back when we're ready to buy our next car.

Cody L.

03/24/2015

Overall

I had the best experience with carsmart they help me in every way possible. The finance deparyment went to bat for me Fooky as well cant thank enough for the opportunity to do business w a great group of people. I love my 2012 fusion and that i can again make it to doctor apts and work thanks carsmart. cody lehr

Overall

I was very pleased with the Salesman and the service I received. They went out of their way to help and were very courteous. I would highly recommend them!

D N.

10/31/2014

Overall

Its been about 1 and 1/2 years since me and my wife bought a 2012 Toyota Camry from this car dealer and I have a tale and a half. Originally I explained to them that I was in the process of possibly having to go on disability and wanted to keep my payments below 400 per month. We test drove the car and was happy with it. We filled out the paperwork and got back the numbers. The payments came to 420 per month. I was assured that in one year after making payments on time that I could refinance and get lower payments by their finance person. I did get the car with nothing down which says something about my credit at the time. We opted to go back after 1 1/2 years and try to trade down so as to lower payments. Without telling the salesman we originally purchased the car there we proceeded with the process and found a 2010 Kia SUV (think it was Sportage. Its been a month) with 60k miles on it and our 2012 Toyota Camry had about 40k on it at the time. We submitted all the needed paper work and the salesman informed us we owed 7,000 dollars to much on our car-yes I said seven thousand dollars. Then I said we had bought the car from them and what was they going to do to help and I left out and went to car leaving my wife behind to get final result as I was to angry to stay inside, I went to car. She followed in a few minutes with no resolution except the little guy said to her (which she didn't tell me till I was far from place) " If we would stop buying daily drinks at Quiktrip we could afford the payments we have now". Since then without my knowledge my Daughter went there and bought a vehicle and they had the audacity to send me a letter with a 300 dollar (LOL) gift card 2 week ago if I come and buy a car from them. I called them to try and give them a chance and was transferred to a manager who basically was no help and renewed my need to plaster on every sight I can how they have scammed me by their own admittance of their employees. Don't know if I can continue payments as I am in a PICKLE, as I am not working and on path to disability, but have not been late yet. They was informed of this possibility up front but we also needed reliable transportation is reason I even made effort as my wife is also disabled. I would not send my foe to these people let alone a friend or relative. Thanks So Very Much for all your help CarSmart LOL-------



06/27/2014-Response= I will call you but will not talk to anyone else. --------------06/28/2014 I called left message with full name and phone number.....

---------07/18/2014 Still no response from Ted.

--------07/31/2014 NEVER GOT ANY RESPONSE SO THAT JUST PROVES HOW REAL "GIVE ME A CALL SO I CAN HELP YOU" REALLY IS. THEY WILL PUT YOU IN A PICKLE THEN TRY AND LOOK GOOD IN REVIEWS, LOOK AT OTHER REAL COMPLAINTS AND NOT THE ROSIE AND PROBABLY MANY FALSE GOOD REVIEWS TO KEEP THE STAR LEVELS UP, NONE OF THEM SAY THEY WAS EVER HELPED AFTER THE BAD EXPERIENCE WITH CARSMART, AND FUNNY ALMOST ALL ROSIE ONES ARE 5 STARS. if i could give them -500 stars i would 08/20/14 still in a pickle because Ted is a dealer for $..update Sept. 26 2014. ok Ted I just seen your response on Aug 25 when I came back to refresh my rating and I will see you b4 long....if the offer still stands? 10/29 update Well he tryed to help but there is no helping us now as some bills i should pay I cant due to medical and car payment thats to high so I now will remain in a pickle because of this pickle. Still havent missed a payment but I know the day will come.................

claimed iconBusiness Response06/27/2014

***Updated on Monday August 25th, 2014. Mr. D.N. If you would like personally discuss your situation then I invite you to come and see me. I am in the dealership every day except Thursday's. Thank you, Ted. Hi D.N. Thank you for sharing your experience. Because you only left your initials, I'm having a hard time locating your file. I would like to help. Please contact me at your earliest convenience. I can be reached at 816-452-5292 x201. Thank you, Ted Heater, A Dealer FOR The People.

This listing has been claimed by a business representative.
Linda P.

10/29/2014

Overall

I was very impressed with the process..I am very happy with my Kia I got from them.. I would recommend them to anyone....

Cherrie K.

10/20/2014

Overall
Patricia Hernton.

I would like to thank car smart for a job well done and I'm thankful and love my new 2011 Chevy HRR thank you car smart for your business.

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