Auto Start Usa
30 NE Vivion Rd, Kansas City, MO 64118
Auto Start USA Service Center
This is my husband's statement who went to get our tags(since we are leasing). When I talked to Paul(the manger on duty), told there was nothing to be done.
We leased a vehicle from AutoStart USA on Vivion Rd in Kansas City, MO in January. AutoStart is supposed to pay the tags and taxes as part of the lease. Repeatedly my wife was told we would receive our tags before the 30 day temp tag expired. After I made our payment, I was told the tags were being picked up and would be in the store in two hours. This was on a Saturday. I come back three hours later and no tags. I asked what happened. I was told that the line at the DMV was too long and they didn’t want to wait, so they just dropped the paperwork off to be processed and tags may be ready Monday. I will now be driving around on an expired temp tag. We were told if we get pulled over by the police, that AutoStart would pay for the ticket but they wouldn’t put that in writing. We weren’t too happy with our salesman when we leased the vehicle because he was lazy and didn’t do his job, but now I see where he gets it. The entire store is lazy. Because a person was lazy and didn’t want to wait in line at the DMV and DO THEIR JOB, we have to drive with expired tags. That is not right. I’m not saying this about all AutoStart stores, just the one on Vivion Rd in Kansas City, MO.
Avoid this place like the plaque. They sold us a 2004 Chev Malibu w/ full drive-train warranty. The car broke down last week after only 3 months. The mechanics of AutoStart USA removed the oil-change sticker from the front window and tried to accuse us of not maintaining the oil properly -so as not to honor the warranty. Now, they've tried to charge us another $2400 to change the motor. Both Sarah and Katie of the front office were very rude and unprofessional. After confirming our last oil change w/ Meineke 6 weeks ago, we have now filed a lawsuit through small claims court for the $2000 down payment and all payments between. Moreover, this company has multiple complaints thru the BBB. Simply, this is a shady operation w/ less than questionable ethics. BAD BUSINESS!
DO NOT BUY A CAR FROM THESE PEOPLE!!
11/09/2011Provided by Citysearch -
This is a bunch of thugs. Predatory lenders who frequently cross the line of fair debt collection practices. They will send you several automated calls per day if 1 day late. This will continue daily. Next they will call all contacts then your employer. Do not deal with these people. THEY are LOANSHARKS with illegal and harrassing collection techniques.
11/25/2008Provided by Citysearch -
Me and my gf got a used 1999 Mercury Cougar from this place, first the check engine light came on and stayed on got it checked and we were told the the Catalic converter was messed up then after getting the blower fixed so the heat and ac would work it broke again, then the door on the passenger side wouldnt open and now the brakes are fuking up, these guys do not fix anything on your car you get from them right. we got the car cuz they said everything was fine with the car..... YEAH FUKING RIGHT!!! NEVER GO TO THIS CAR DEALERSHIP TO GET A CAR EVERYTHING IS OVER PRICE AND YOU WOULD BE LUCKY TO GET A CAR THAT WONT COST YOU VERY MUCH TO FIX. OUR CAR PRICE: $9,395, COST TO FIX SO FAR $875..AND MORE STILL NEEDS TO BE FIXED...DON'T SHOP HERE..NOT WORTH IT. NOT EVEN WORTH 1 STAR RATING