What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
The car I left with them for repair was stolen from their lot. This happened at the Raymore location in April, 2018.They left it unlocked with the key in it over the weekend. I know this because when the police found the vehicle a month later, the key was with it and there were no signs of forced entry. Mistakes happen, but the worst part is that they lied, trying to pass off a key I had never seen before as the one to my vehicle. Messages left with Perkins corporate were not returned and they wouldn't respond to my insurance company either.I never got the chance to learn the quality of the auto work they do, but whatever it is, do you really want to do business with a company that is dishonest and won't communicate?
The staff is courteous and really friendly. They are easy to talk to and explain things in a way that I can understand. They have always done a fantastic job and I highly recommend them!!
Howard Automotive will not back their work and cannot be trusted. I made the mistake of allowing them to install a Procharger Supercharger HO Kit and change the oil on my 2009 Dodge Challenger SRT8, when installing the fuel pump provided Procharger they did not follow instructions and use the factory fuel line (which is rated for only 40 psi) instead of the one provided in the kit. It blew-out within day of installation (it is a wonder I didn't blow up my car from Detonation). When I brought it back they install a new line, unfortunately they again did not follow instructions ad cut the new line to long creating a crimp in the line witch once again blew in short order. Now they refuse to contact me back (I've tried multiple time at both of their shops - Howard in MO and Smiths in Olathe) on top of that when they change the oil in my car which requires 7 quarts of oil they only added 5. Needless to say I would not recommend these shops (Howard or Smiths) and now use House of Boost for my auto repairs and upgrades.
These guys have ALWAYS delivered. I trust nobody else in the Kansas Cty area to work on my vehicles.
It takes them 1 hour and 15 minutes for oil change!! Really! In 1 hour and 15 minutes I can change the oil and tires somewhere else. Slow slow slow. Another bad experience here again. I was told to come 2hr before they close, I came and all the sudden they said that I have to come back tomorrow because they don’t have time for it. 👎👎👎👎
Rude and very nonprofessional! Do yourself a favor go somewhere else! This place needs to close down and the old crotchety people who work there need to take their bad attitudes somewhere else. Zero stars!
Very rude and unprofessional. I was quoted one price and then charged another when the work was done. No customer service and slow slow slow! Never again.
This was the WORST auto repair experience I've EVER had. If you're looking for an honest mechanic and need repairs done in a reasonable amount of time DO NOT GO THERE!! The morning I dropped my vehicle off he called later that afternoon and gave me a quote and I said ok let's proceed. He said he would get the part which would take a day or two. I called the next day he said he found the part and everything was good to go give him 2 days. Four days go by without any update so I called to check the status (Monday) and he said it would be done Wednesday. Get there wed and the car is sitting in the same spot and he's saying he needs the part. Wait what? I thought u had the part. So then he says well I thought I did. So fast forward to Friday (2 weeks later) he finally get the part and said it would only take 2-3 hours to repair which he would do that evening/Saturday morning. I give him all weekend and Monday then I call on Tuesday morning he said he's almost done so something said to me "go up there" and low and behold my car is STILL sitting in the same spot and hadn't been moved or touched. When I walked in he looks at me as if he just seen a ghost and tell me "well, I've been under a lot of stress trying to get another shop open so you can just take the car" AFTER 3 WEEKS of the run around I pick my car up in the same condition I dropped it off in. This is a low budget, non professional, scam mechanic. Take your car to a professional that will provide quality work and Good customer service because Fisher isn't it! Thanks for reading...
Very knowledgeable and friendly, They will come to your location and their hours are very flexible..
I purchased their coupon book from a door to door salesman because it sounded like a great deal. Now anytime I try to schedule maintenance on my vehicle they can never fit me in after I tell them I have a coupon book! I tried three separate occasions to call in and see about an oil change. When they said they were all booked they asked if I could drop it off, and I did. There was no pen and paper at the key drop, so I had to call in the next morning and tell them my keys were there and so was my car... After that they again said they were too busy to get me in at all... Completely unprofessional. I keep trying to use this coupon book so I don't just lose out on the money I spent on it, but i keep having to go elsewhere because they won't see me! Lord knows if I'll actually be able to get any service from them...
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.