Feel totally taken advantage of by them. They are not a trustworthy, honest or reliable company to do business with. We wanted life insurance, they didn't provide to my spouse, just myself, due to results of physical. When I came in to the office to pick up my personal financial paperwork I had entrusted to them for financial advise, they strong armed me into signing for an auto draft with drawl life insurance policy for MYSELF! Under duress I signed and wanted to cancel, but my agent, who up until this time, was gracious, courteous, and prompt with replies to my questions has failed to respond to my recent requests to NOT add additional coverage to my policy. I learned about this in August and immediately communicated to not increase my coverage and an increase to our auto draft withdrawals were out of our budget at this time.