Horrendous experience. An oil change on an excellent maintained Toyota RAV ended. Up a disastrous $500 “repair” for leaking rear axle seals. They then told my daughter it was completely safe to drive 5 hrs home when she returned with the ABL lights on and noises. They were waiting for parts for what they determined was caused by a loose wire harness which was ultimately not the case. After being concerned on her drive home she took it to the local Toyota dealership, where it was explained to us that it wasn’t fit/safe for the road. It was supported by pictures and ultimately the parts that were replaced. Loose bearing, bent axles, bent control arms, incorrect bolts in the replacement(what! No duct tape?), no fluid from the leaky seals that were or weren’t replaced. $2300 additional plus days in the shop. Despite being professional in my continued attempts to resolve they have claimed The dealership was ripping me off (A+ rating for the dealership with the Better Business Bureau, fyi. An F for Calvert’s based on 109 complaints, I believe, including no response to my official complaint) and no efforts to rectify the situation since I didn’t give them a chance to Warranty their work. Which we did when my daughter returned with the issue and they can’t grasp that we were told it was unsafe to drive the vehicle until repaired. No apologies for their actions OR for placing my daughter at risk of harm. It’s a twofer with this outfit: awful performance AND the worst attempt at displaying any concern for customer service.
2657 Independence AveKansas City, MO 64124
Absolutely the rudest staff I have ever met in my life. They more very stuck up neglectful and downright nasty in how they treated me
mailed me totally different shoe instead of what I have ordered. I paid 85 $ for the brooks vanguard 966 where as I received different shoe worth of 40 $ from eBay from Volume1NE. I am entitled for REFUND !!
Excellent customer service, excellent prices, excellent selection. Best resale shopping in Kansas City. First class all the way.
I had such a wonderful experience at Francesca's Boutique this weekend. It was my first time shopping there but it will not be my last! The staff was so helpful and very friendly. The only reason I did not give five stars for selection was sizing options were limited and it seems like a large ran a little smaller than most stores.
I've been in this store, and both times I've had the same kind of experience-the employees there were selective in who they were friendly and helpful towards, while ignoring others like myself.
I love the way this company does business excellent costumer service with awesome shipping products.
Great service and fast delivery well worth buying the products enjoy looking through there website easy
If you feel like being stereotyped the first moment you walk through the door, this is the place for you! Not only do the employees make you feel unwelcome, they actually ignore you. I'm surprised they are in business at all.
I really hope i get this job