What a beautiful store and terrific people! Their bridal collection is HUGE! Can't wait to see what new items they will have in the next time I visit!
16. Kay Jewelers
8600 Ward Pkwy Ste 2065Kansas City, MO 64114
From Business: Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry a…
Very attentive service; good prices, friendly
Each time I shop at Jewelry by Morgan it's more fun than the last time. I have been a big fan and customer for over 20 years. Morgan and Jackie are a delight to work with. Both of them are so smart about jewelry, that I always spend way more time and buy way more things than I planned! The prices are really good compared to other places with similar quality. I have a great feeling each time when I leave with my little black bag of goodies, whether it's for my grandkids, my friends or myself. Even as busy as they are these days, I watch them take the needed time with each customer. Scott is a smart and fun-filled guy. I get a good laugh every time he helps me. Morgan seems to know how to pick great employees! I can't think of a more pleasant place to jewelry shop.
Run. Don’t walk – away. Have been a loyal customer of this store for many many years, and have recently felt that Jackie and Morgan are not customer-focused, and are doing anything they can to take my money. There is a lot of drama in the store in that Jackie and Morgan fight loudly and openly with each other regularly. Son-in-law Scott - working the front end - is mean and nasty to customers. Very unprofessional all the way around. Not sure what's going on here, but things are going down hill fast at Jewelry by Morgan. They have nice jewelry, and Morgan is a good jeweler. But after several bad experiences like this, I'm never going back. I can buy nice jewelry lots of places - where they actually treat you well.