They have great food for the most part although a bit pricey but if they use fresh grease which often times they don't, the taste would be way better... depending on who they have working since most of the workers don't look professional, look like they been hired off the street with no background checks like the owner tries to save money plus looking at the aspect of things one wonders if they even wash their hands! Its so packed often times unless you go when they first open up so call in orders are a must if your in a hurry, speaking of money, the owner should invest all he's made over the years of it being in that location and remodel since the outside as well as the inside looks small and isn't very clean but overall it's a cool place to get seafood...
I love their chicken and fries when its fresh, and someone recommended the fish to me among other entrees, but the customer service is not so good...whomever answers the phone or even waits on you have tendencies to get attitudes or acts as thought they dont no the meaning of customer service, parking is horrible so is the location and the overall building itself is ran down ( it used to be church's chicken years ago!) Other than that it's cool...
The food is good but the customer service is horrible I had to call three times before they answer the phone she sound like she was tired when she answer. They just need better cashier.
The food was good and the service was great. I can't say enough about my service and food, l was a carry out, what can I say.
Horrible place, nasty Food and Horrible customer service. I would never give them my business nor my money!
The chicken is so good. But the customer service is so stupid pathetic. They need to train their cashiers on phone etiquettes!!! As much as we love Jays chicken...we'll never be eating there again. We'd rather take our large orders to Lufti's or fish city. It doesnt matter how good the food is, period...unless itz coupled with good customer service skills. Who wants a smart mouth waiter serving them food.!? If you dont mind talkin to me crazy...you'll probably spit in my food before you give it to me. And the complaint number doesnt even work. I tried calling it 3 times while standing inside. They used to be a friendly establishment... Thats why my grandmother loved calling her order in to them right down the street. Idk whats happened to them, now. I'd advise #against ordering from here, unless you enjoy being served by a disrespectful, bad mouth, amazon, light bright, hoodrat. Then be my guest...because the chicken IS awesome outside of the service. But do be aware.
Fish was overcooked..... Cole slaw tasted expired! Never again... This is not the first time either
Excellent Food! Excellent Service!
Visit City Fish instead....Ordered two catfish strip dinners and after presenting my amex to pay the sale decline due to they had changed the type of credit card machine when I asked the girl when this happen since I've eaten there frequently the girl started yelling and held up the machine showing me they didn't take amex anymore I proceeded to pay with cash and she continue to berate me and then told me to be afraid, be very afraid as if she was going to attack me. Believe me I will not be returning, and don't recommend this place if this is the type of people they hire to represent them. During all this the manager continued to tell her to stop talking over and over and she just kept going on and on. I literally paid to be disrespected. Maybe their under new ownership because the food was horrible at least I could have gotten a decent meal after all the threats I went thru to get it.
It has the best chicken and fish