The worst service around. A barista messed up my order and YELLED at me for it. Slamming the drive through window, and showing awful customer service. I have never had such awful service anywhere in my life. I love Starbucks, and usually every location. Although, after this experience I definitely will not be returning.
30. Kilo Charlie
106 W 12th StKansas City, MO 64105
From Business: Inspired by the glamour and romance of Hotel Phillips' earliest days, Kilo Charlie serves La Colombe coffee and celebrates the dawn of the radio era with our slee…
Consistently poor service, unhappy employees and inefficient through the drive through. I have come back several times in hopes it was just a fluke, but it is not. The employees need training on how to greet customers. Watching through the drive through, on throw the stack of to-go holders out of frustration, knocking over drinks, straws, etc that were behind it, is highly unprofessional. And a simple greeting would be nice as well. I would not recommend this Starbucks to anyone in a rush, or with the desire to be treated as a respected, paying customer.