Always very supportive and helpful when I go in for repairs every one there is knowlegable and pleasant. DENNIS,JOSH AND LEAH AND OTHERS ARE ALL AWESOME 👍🤗
Always very supportive and helpful when I go in for repairs every one there is knowlegable and pleasant. DENNIS,JOSH AND LEAH AND OTHERS ARE AL…
bought new 2017 ford f150 truck . demo had scratches and stone chips wich dealership and salesman promised to fix,,, took truck to Marsh group body center.. Estimator shown damage that was agreed to be fixed. told by salesman they would be expecting me, they body shop unaware...told me no problem they would contact Ford Kalkaska .Said would need truck 3 days. and that they do not have loaner cars.. 4 days later contacted by salesman told me drive it to Kalkaska on Monday, they would get me a loaner .would only take 2 days.called Thursday by salesperson Truck,ready by Friday . not contacted again till Monday looking into why truck not ready...contacted Tuesday pm truck ready. went to Kalkaska to pick up truck work incomplete and given a bottle of touch up paint told sorry by salesman... Poor when you spend 47,00.00 on a truck. I call it The Bill Marsh Runaround...Never again
TOTAL LEMON AND NO CUSTOMER SERVICE!I made my purchase in the evening and wasn't able to take it to a mechanic. Ended up with $1000 in repairs. The car company won't answer my letter or return my calls. Beware and buy elsewhere!