Absolutely horrible. My mother 71 has a leaky shut off valve to her washer they sent a tech out charged her an 89.00 service charge for the estimate and this guy tells her it will be 799.00 to replace the leaky valves When she asks why so much he tries to give her some horsecrap about well they don't make that valve anymore and it will be hard to get, WHAAAATTTT? So put in a different shut off valve you crooked jerks. Do not even bother with this overpriced rip off company. Can't give 0 stars on here so they got 1.
Prompt service. Have had Central come a couple of times- once for furnace issues, once for water heater. Each rep appeared to be knowledgeable. However- both times, felt like serviceman was drumming up business, suggesting fixes that didn’t need to be done and using scare tactics. Estimates were outrageous. Get second/third opinions!! Ended up not using this company bc felt like they weren’t trustworthy.
I have been working with Central for all of my HVAC needs since 2013 when I purchased a home. They have provided me fair pricing and exceptional service! If you need a trustworthy HVAC company, I would suggest giving them a call.
I had an existing hybrid HWT replaced by this company - an expensive Stiebel Eltron 80 gal. heatpump - cost of 2598.00 - that was removed by Central Heating/Cooling with an assessment that it was the "wrong application, but working fine" - tank was removed from my property without my authorization, and was told it was taken for "testing". However, tank was apparently "recycled" and never to be seen again, - spoke with Mark and Mary Walzenburg of Central Heating/Cooling - who finallly met with me at their convenience, but on behalf of the company, she refused to acknowledge any responsibility for the theft of my unit. They replaced my existing unit with one of theirs for a cost of 1698.00 plus service calls - I would say they made out very well financially from me. I was responsible and paid my bills to them in good faith, however - there was no integrity or business ethics displayed by this company. The workmanship was adequate, but the attitude and professional responsibility was reprehensible and judging by how I was treated, I am sure they have done the same to others customers. End financial loss to me was over 5000.00 - never would recommend this company . . .
Wow. This is a great company. I wanted to get a sump pump system that would operate automatically that would drain to the outside without me running in and out pulling hoses from other the house and turning on the electricity. Critical for peace of mind at any time especially when I'm away. They came out within 24 hours, looked at my current system and came up with a plan and estimate that worked for me. They were in the next day and had the entire system up and running, including the electricity (it's part of what they do), answered all my questions, explained exactly what they were going to be doing, cleaned up, and were very pleasant. Highly recommended
I have had Central do two pieces of work for me: install a mini split heating system and do a drain cleaning. Both were done professionally and in a timely manner. All technicians were courteous and knowledgeable. Pricing was clearly presented up front and adhered to. For the mini split, Shawn did a great job of explaining how it worked and all the settings. he also laid down mats inside to prevent tracking anything in and cleaned up thoroughly once completed.
Thank God , I finally found a company that believes in service!! We lost our water heaters to a flood, all the snow melted, we called Central and Jon came out this afternoon, he talked to us about the amount of hot water we need (theres 8 of us in the home.) He recommended a Rinnai Tankless, He the Called Josh S. and they are installing it now. I can't believe it.
I Had Ryan out this weekend for a clogged sewer line. I've had to have it roto- rooted before. thought it would be the same. It wasn't! He showed up on time, and before doing anything talked to me about how often I have the same problem, Then he put a drain camera down the sewer to actually see what the problem was. it was roots from the neighbors tree . No one has ever asked me to do that before! and there was no charge for it. he then told me what he could do either Roto- rooter it, or a process called hydroscour. I chose to have it hydroscoured. as we have had it roto rooted 2x a year for the past 5 years. they put a 1 year warranty on the drain. the hydroscour did a great job, there was nothing left of the roots when he was done. He kept the camera in the sewer so we could see as he cleaned the roots, and everything else out of the line. I could see the pipe was clean. I highly recommend Ryan and the hyroscour process. he was very honest and upfront and gave me some tips to help keep my drain flowing.
Ridiculous. Will NEVER use them. Phoned to book some installed of faucets that I had bought myself. The girl said there was an 89$ charge for them to come give an estimate and that would be used towards the total if you get the work done. I did ask for an approx amount and she had ABSOLUTELY no idea. The fellow comes out and apparently there are several SET prices and his estimate is $1300!!!! You have to be kidding me. Phoned another plumber that will do the whole thing for not even 1/2 that amount and can come the next day. Very sorry that I had them come out. cost me 89$ just to tell them they are crazy Would give them NO stars if I could ps I wish I would have read the reviews available first on this site and there is one on Angie's list that is similar.....Charged an elderly woman 2200 for a water heater. Should be more like 800 lesson learned
They hire idiots. Had a guy come out cuz we thought we had a Co2 leak and the guy said we didn't. That we just needed to replace our boiler and have our pipes flushed. Then we went and bought a cO monitor. Turns out we were right and had to knock a window out of our house. Then we called to have them send another tech out to fix the issue and they wanted to charge us again. Umm no, your tech messed up with the diagnosis it isn't our fault and shouldn't have to pay again. Plus we were told the wrong price for the initial diagnosis. You want good service? We tried Diamond next and we are very pleased with them. A 1500.00 job just turned into only a few hundred. If I could give less than one star I would