I purchased a new refrigerator, cooktop, dishwasher, oven, and microwave from Fred's in Kalispell and was very pleased with the quality of service I received from the salesman. After about 10 months, the refrigerator stopped working properly. It has now been over 3 weeks since I called for service, and the refrigerator still hasn't been repaired. The service center is in Spokane, so there are huge delays in getting parts. And the people in the service department there are not very helpful.