This company sends it's trucks out and has blown right by our trash receptacle TWOA times so far, and we have had there service for years. This second time our trash can was out before 8:00 AM and the garbage truck picked up our neighbors RIGHT BY OUR CAN FOUR FEET AWAY, but they neglected to pick ours up again. The first time we brought the trash out THE NIGHT BEFORE trash day, and their excuse for not picking it up that time was that it wasn't out to the road on time. Wow! We switched our service to theirs because we were not satisfied with another company''s prices. So what can you do in a situation like this?!?!?!? You get the choice of either break my arm or break my arm and leg, either way you are broken - how frustrating.Well, I hope that this helps you in some way. I wish that I could get on here and tell you how wonderful and professional thar their service is, but I cannot. I hate to be negative like this, but I am just stating the truth. The fact that they neglect us by skipping by our can when the bill was paid up and not late is totally disappointing
9. AW Waste
Serving the Kalamazoo Area.
From Business: Trash Container Rental, Dumpster Rental, Waste Management, Advanced Disposal Services, Port-O-Let, Porta Potty, Construction Dumpster, Roll Off Containers, and Ro…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
I had trash, recycle, and yard waste with Best Way for 6 years. Each year I would pay half of the yard waste because it was 140.00 and I just couldn't pay it all at once. This year (2016) they didn't pick up the yard waste when I called to ask why they stated they wouldn't pick up the container until I sent them the remaining 70.00 they had always picked it up in previous years. I have been a customer in good standing for years and this is how they treat me. The first person I talked with stated they wouldn't give me my 75.00 dollars back when I got upset she hung up on me. Needless to say I no longer have Best Way, my new provider gave me a better deal and picks up my recycling bin twice a month instead of once a month. Best Way needs to find a better way for sure.
Pick up was fair but I missed paying one time after 3 years was charged a 25.00 reconnect fee not even a don't do it again. But 25.00 right off the bat! What about my 3 years good payment fee I said... thank you ..! they said!