I would give zero stars if possible. My car broke down on Memorial Day. After arranging a tow through my insurance company, I waited three hours in 97 degree heat and still no tow. When I called, they said they had been rerouted to another call and it would be another 45 minutes. I cancelled the tow and literally pushed my car to a safe place until i could get a tow the next day. The icing on the cake, they charged my insurance for a tow they never did. Is this legal? Totally worthless company and I recommended to my insurance company to drop them as a service.
21. Homrich's Garage
1043 King HwyKalamazoo, MI 49001
From Business: Family owned over 50 years, Homrich's Garage Inc of Kalamazoo, MI offers complete truck and trailer repair. specializing in Fleet maintenance and 24 hour on site …
Failed to follow customers and service shop instructions resulting in added cost and delay. Use anyone but this for towing.
I called them for a tow and they damaged the front bumper cover on my car. When I asked them about it they became rude and aggressive, telling my 76 year old dad to" get the hell out of here". I will NEVER call or recommend this shody business to anyone. They only have a 1.7 aaa rating and aaa is receiving a lot of bad reviews on them. Check into a company before you enlist their services
T & J Towing took a picture of my car in a spot I did not park it. I know this because I parked it and have the only key. Unless someone else, chose to break into my car and move it directly 2 spots back (out of visitor parking, to an illegal non-visitor spot), T & J were the only people to interact with it. I find this suspicious and in doing more research found plenty of similar reviews and comments. They are rude, aggressive, and overly defensive on the phone. Upon stating my story the towing manager repeatedly cut me off saying "stop lying", you're a "liar", and then just hung up on me. I was told I was to be sent the photo evidence, and never was. I would steer clear of this company as I feel I cannot trust them and many others I know share this opinion. How anyone supports this company is beyond me.
I was staying at a friends apartment. My car was parked in a visitor spot. T&J towed my car claiming it was in an illegal spot. They claimed to have pictures but would not show them to me. I have pictures of the skid marks in the visitor spot that my car was towed from. Searching on line I see a history of claims similar to this. Why isn't the city of Kalamazoo clamping down on this illegal activity?
This towing company is the best. They provide fast safe service and at a reasonable rate.I would use and recommend them anytime.
Very unprofessional workers. Employer hung up the phone when I phoned to see where car was. In addition car was parked legal.
Fast and very nice men!!!!
called 5 times waited 2 days no courtesy calls. No call to even say we cant help you. just no call and no show. Dont waste ur time.
These guys are fast... friendly... and very well priced!!!!