Wish I could give no stars to this property management company!!!! We rent a house on WMU campus and it's a piece of junk to say the least. When we were first shown the house we were told the floors would be repainted prior to our move in date well they weren't and we couldn't use the upstairs for over a week after the official move in date. After moving in we asked for keys to our bedroom doors and screens in our windows it took 2 months and several trips to the office to finally get our keys but to this day 8 months later there are no screens in our windows. 3 months after moving in our stove stopped working after several maintenance calls they came to switch out our stove so they could repair ours but the stove they replaced it with was broke to. The owner eventually bought us a very old used one but we had to go pick it up and hook it up ourselves. One of the pictures recently fell off the wall that was hanging up before we rented the house and there is a large hole in the wall behind the picture. All of the windows are not sealed very well which causes water to come in when it's snowing or raining then you get a large amount of mold growing and a high heat bill in the winter. We are constantly scrubbing black mold off the bathroom shower and all the downstairs closest have it growing like crazy. The washer shuts off at least twice during its cycle and you have to restart it. We had maintenance come unclog a drain he left us with a giant mess of black water on the floor and now a week later it is already clogged again. When you couldn't think it could get any worse our roommate had one months of rent withdrawn from his account 3 times which caused his account to over draft. They wouldn't reimburse him the overdraft fees he owed even though it was Lukeman's fault and he spent multiple phone calls arguing with them. In all honesty this house is a piece of mold growing junk and don't advise anyone to rent it.
DO NOT RENT WITH LUKEMAN. If you have heard bad things but think you'll be fine, you won't. These people lose paperwork, cut corners, and just have a level of incompetence, and will blame/punish their tenants for their failures and mistakes. DO NOT RENT FROM THEM.
Fast and reliable service!! Snow removal and lawn care provided was phenomenal!! Even in the worst snow blizzards they showed up on time. I never worry.