Glorified babysitters!! This company has exploited, neglected and abandoned my 86 year old Father's care and continue to do so!! They have put my family into a financial and heart breaking crisis! Please don't trust your family members to this company! The only review besides mine is Dan S. Gleaming review, as he is the owner of all the Care-N-Assist in Michigan!
6120 Stadium Dr STE 100Kalamazoo, MI 49009
From Business: Caring is at the heart of everything we do. It is our passion. Home health and hospice care is the reason we exist. Whether we are answering your questions or pro…
We have used Custom Care Link now for my mother's care over the past 2-3 months and will continue to on in to the future. We have 3 different caretakers, each taking 5-6 hour shifts and covering 10am to 10pm, 7 days a week, for my Mother's care. When the time comes, we envision extending to 24-hour care. Each of the 3 caregivers is wonderful, and each one brings something different into my Mom's life. They are truly warm, caring, attentive, and knowledgeable . They communicate through a daily log, in which they keep track of daily food and liquid intake, any medication needed, and other necessary records. When my Mom is napping they are still busy—doing laundry, washing up, tidying up, even straightening up closets and the like. But most importantly, they are my Mom's friends, advocates, and helpful "assistants" to do anything she needs in order to stay healthy, clean, happy, and looking good like she would have wanted to when she was healthy. They really are "custom" + "care".
My sisters and I have used Custom Carelink for my father's care for the past 4 years or so and we could not be happier. His main caregiver truly cares about him; she treats him as if he were her own family member. The owners of the business know their clients and they are very careful about pairing each client with the best caregiver for them. In my father's case, they couldn't have done a better job. My sisters and I don't live in town but because we have Custom Carelink in charge of my father's care, we don't worry about him constantly (like we used to). We know he is supremely well taken care of.
Our family has worked with Care N Assist for the past 3 years. They have done an excellent job of taking care of my mom. My mom has enjoyed having their helpers around and I consider them family.
You could not pick a more caring place for your loved one. The staff is outstanding, caring for the patient and their needs, and are also most sensitive in the way they answer the families questions. I feel that my husband and our family was most fortunate to have been able to use the facilites of Rose Arbor. I have always heard that Rose Arbor was the best but until you have experienced actually using their facility you cannot know how wonderful this place is.