I have been working with my boss for PNC Mortgage in IL for about a year I have to get corporate rentals. I know I will get the best service and the best of everything every time I go to the site for enterprise at the Kalamazoo Stadium Drive location. Everyone is very helpful and very accommodating. Not only for work but for personal use as well I always choose this location 5 star service
I like that they will pick you up at home and the person they sent to pick me up was friendly and I felt safe, but the First car smelled like cigarette smoke. The Second car had pet hair all over it and they almost got it right with the third car but it still wasn't vacuumed out. Also wasn't sure my car insurance would cover a rental car and was told I could just call and have the insurance that you can purchase through Enterprise taken off if my insurance does cover it. I called to have it removed and was told I had to come in to remove it and I was still charged a day for the insurance. I won't be using enterprise again. They do not meet my standard of cleanliness.
This location has the best team ever! They go above and beyond! Definitely recommend them, and will always return to this location!