Overall, I am very happy with my car and the price we paid for our car, I have no complaints on the car. The people at the dealer were for the most part pleasant and professional to work with. The facility was small and humble however I would rather pay a great price on a car then walk into an over the top showroom. I did find that the VIN online was off by one number from the actual car we viewed. I'm not sure why and it was explained to us however I think it was a typo. they did provide the history report on the actual VIN. I would suggest future buyers to double check just to make sure. My only area of complaint would be on a few professional courtesy pieces. It was a very fast purchase so maybe there was little time to take care of these things but It would have made my personal experience a better one if it had been taken care of. When we picked up our car after purchase, it was cleaned (thank you)! however the gas was on E and within a couple of days after purchase, the oil change light came on. We filled the gas tank on our way home and I found that our car takes full synthetic oil so the oil change was a bit pricy but I found a deal on that as well. I would still recommend this place to friends based on the quality of the cars and the price. Keith the salesman was okay to work with. I absolutely enjoyed their Administrative assistant and the mechanic, they were a lot of fun! I think if they consider the small things (like full tank of gas and minimizing any immediate future maintenances) it would go that extra mile for a great experience.
4500 Remembrance Rd NWGrand Rapids, MI 49534
From Business: Providing repossession services to financial institutions in the State of Michigan since 1956. Licensed collection agency that collects on consumer and commercial…
Me and my wife had been searching the net for a newer f-150. They had a 2010 that was very clean with only 64k on it for only 18900. So me and my wife drove 2 1/2 hours to see the truck and when I got there the Truck was right out front super clean and looked great! The rest of the cars were very nice as well mostly newer cars and trucks. We didnt even make it inside before the General Manager Keith had came out and greeted us at the door. After we told him which vehicle we were intrested in he went a grabbed the keys and brought the truck to the front door and put a plate on it. The truck was great no problems so when we got back we told him we would take it and he asked if we needed help with finacing. We recieved the best rate possible and was driving home our new F150 within a hour no thats what I call customer service I have never seen before.
Wonderful customer service and sales man Keith king is very helpful and did everything he promised to help me and my family out. Vehicle's are clean and nice and set at great prices i highly recommend then if your looking for a great vehicle. Our kids had a blast there and were treated with respect by everyone and were able to watch cartoons and not get bored. super friendly and outgoing receptionist who was very helpful with everything.
I bought a Honda crv here last yr actually about 6mo now, I've had to replace tires battery and now I take it to get oil change and they tell me I need new brakes and rotors in the rear. I'm jot sure if they check these vehicles out before they sell them but plz have the car checked before u buy it. Other than that they will get u a car with bad credit but now I wish that I would have waited and got the offer from another dealer
I went to mototrcars of kalamazoo to look at a couple of vehicles and i was super saticfied with the service i received. They made sure i found the right car and that i was 100% saticfied with the vehicel i was buying. keith was my sales man and he went above and beyond to help me with getting financed and made sure to explain the whole process as i was signing my papaers. I highly recomend motorcars of kalamazoo!!
We have done business with and recommended others to Halli's since 1990. They do great service, know their business, communicate well with customers, are honest to work with, check the vehicles over well and stand behind their work. They have fixed issues with our new vehicles that even the dealer's service could not fix! Thanks Halli for taking care of our vehicles so well for many years!
They were awesome. I was able to take the expedition for an extended test drive so as to show my family. They really liked it. I sat down with the owner and talked numbers, very nice to work with. I am looking at a couple other vehicles right now but this one is definitely up front and partially due to the quality of service I received.
I just recently purtchesed a vehicle from keith he is the best sales man ever and im so happy with my vehicle i was exactly what i wanted and more. I am very happy with how i was treated and the service i receved, i highly recomend them to anyone and will definetly be back in the future to do business with keith.
I went to motorcars of kalamazoo looking at a 2011 dodge ram 1500 slt, keith came right outside and met me at the truck, handed me the keys showed me everything on it, i loved it, 30 minutes later drove away with the truck of my dreams! Thank you Motorcars!
Wonderful place to purchase a vehicle and absolutely satisfied with there customer service the sales men and women are amazing and make sure you are taken care of I highly recommend them for anyone who is looking for a vehicle! Thanks so much