Came in to get my iPhone 6 screen replaced, as it was cracked. The gentleman said he fixed it, tried the phone out within seconds already experiencing issues with the phone that I never had before.... Came back an hour later same issues, screen going blank etc... Long story short I asked him to put the cracked screen back on I wil drive an hour to the closest Apple Store tommorow! My phone is now in worse shape because of him "replacing screen"! While waiting for my phone another lady said she received a call to pick up for device & wasn't even there!! I have never left a review before but figured I should warn others! Very dis-satisfied with this place of business & customer service! It wasn't even worth the 1 star I gave it, big waste of time ...
in the last weekIf I could rate less than 1 star I would. My daughter's Samsung S6 had stopped fast charging, the diagnosis was the battery was bad. It took 4 weeks for a simple battery repair and the problem still isn't corrected. I paid 1/2 up front...Week 1: Issac forgot to order the battery. Week 2: the battery was on back order. Week 3: the battery arrived so I dropped it off for repair. I stop by 5 days after I dropped it off and it still wasn't done. IGeek never once practively followed up with me, every call was placed by me. Finally the battery was replaced and the end result is it still isn't fast charging. I'm out $60 and in the exact same spot I was a month ago.
Poor customer service misexplained costs then was rude when questioned.employee was a smart ass.dont go there
Oh their expertise is great at talking you into and making everything sound great. Professionalism and promptness are horrid once you sign a contract with them. Can't get him on the phone and he won't return calls. How he became store manager no idea. Oh yes I do. He can talk the take and bring people in. He just isn't there to make sure they stay happy.
GREAT REPAIR CENTER, got my phone fixed here and got an insurance plan with a screen protector would highly recommend.
the people there are great always know what to do to fix my phone. I always go to Alex he is the best ever.
they will do anything to help you.