First off this place will always be known to me as Leaders Marine. I've been buying products from Leaders for 20 years. Everything from 96 Ski Doo Formula III to my most recent purchase of 2016 Polaris 1000 Turbo RZR and multiple other new & used machines in between. The staff has always been very helpful and professional. I will say they are always the most competitive on price that I have experienced. This is not my main reason for buying here. Everyone from the sales staff (Mike, Matt, & TJ from the past), parts counter, and Lance & Jerry in the service department are very helpful. I had one issue with my most recent purchase and took it back the next day. Lance who I normally deal with was not there that morning so I talked to Jerry. Jerry & his service tech jumped right on it and took care of the problem so I was able to use the machine for the weekend. I would highly recommend going to Leaders (Marine) for your next purchase.
I have dealt with many dealerships in the past. I have no issues that have not been resolved with Leaders. I have bought 5- Atvs, 3- Utvs, and 1- Jet Ski since 2009. I have used the sales, service, and parts departments. They have always accommodated me and my needs. I especially like dealing with Mike & Matt in sales. Lance has helped me get my machines back quickly in service. Tyler has always been helpful at time of pickup. I also had the parts manager help me on a warranty issue. Thank you and I will be returning. Chad Crosby
Had a good experience shopping for a new pontoon boat at Leaders. Sales person went over the pros and cons of each model I was interested in. There was no pressure to purchase. Appreciated the little things that come with the purchase, free delivery, full take of gas and a sparkling clean boat. Delivery was more than expected. Tyler did a great job going over all the ins-and-outs of the boat and how everything worked with some tricks and tips. Very pleased with our purchase.
Excellent service. Costumer servise: I was greeted as soon as I arrived at the door, Able to look around without someone standing over my shoulder and not pushed into something I didn't want. Financing and Product: salesman was very knowledgeable about the vehicle I was interested in. Financing was done in a timely manner, which all but took about 40 minutes. Maintenance and services: Once again I was very impressed about the knowledge of the vehicle.
Best OTD price in southwest Michigan on waverunners/jet skis by far. Matt VanDam worked with me for nearly a year before I was ready to purchase a new Yamaha. Matt's customer service and product knowledge was outstanding throughout the process and he completely earned my business. I have 0 complaints about Leaders RPM. I worked with four other dealers in the area and no one came close. Can't wait to get it out on the water! Thanks Leaders!
This was our first purchase at Leaders RPM and we could not be happier. The other dealers we "tried" to work with acted like they were doing us a favor by speaking to us. Leaders is quite a distance from us but was worth every mile. We absolutely love our new Can Am Defender and look forward to a great relationship with Leaders RPM for years to come. Thank you Ron Norris and Joe in parts for your wonderful customer service.
I actually enjoyed my buying experience with Matt VanDam. He was helpful and informative without being a pushy salesman. Apart from the excellent buying experience, I was most impressed by the delivery orientation, which was thorough and detailed. When I left the dealership, I was comfortable in my new gained knowledge that I was ready for the water!
Had a great experience buying my PWC from leaders Marine. Excellent service. Matt and the entire staff did everything I asked and even went above and beyond to make sure I could pick up my jet ski the day I wanted it. I would recommend buying your motor sports equipment from Leaders to anyone. Thanks again Leaders RPM!
Awesome experience at Leaders. We received a great deal and Corey Burton is AWESOME!!! We told him we wanted our Ranger before Christmas. He tracked down the exact one we wanted across the state and got it to us a week before Christmas!! I highly recommend Leaders to anyone!!
I used to have them winterize & store my boat. they forgot to put plugs back in causing my pontoon to fill up with water. I also felt that they took advantage of me on a trade in.