We took our 12 year old son and 9 year old daughter to Beth (we thiink is her name) at Icicles Hair Salon for back to school hair cuts. Neither of my children went home happy. We thought my sons hair looked okay after the cut for it was an improvement from what it was, but our son then proceeded to explain to us that we told her he is trying to grow his hair out and it's finally getting through the awkward stage. He was looking for a cut/style that could help and we asked if she had any ideas. He now wants to know why he didn't get his typical head/neck massage while washing (that's his favorite part) and why she would give him such a generic short combover hair cut causing him to start all over again? It's short on the sides/back and poofy on top. Almost like a faded bowl cut... lol... but our son has super thick/wavy hair and it is a mess, not a combover, less than an hour after styling. His father and I looked closer and his hair has a very choppy fade from the top of the head to his neck and his neckline is hardly cleaned up and uneven. Hardly considered a quality haircut for $35 (not including tip). She also spoke illy about the boys mother to him while she had him in the back washing his hair, causing him to feel uncomfortable, because we felt she wasn't confident to cut our 9 year old daughters hair the way we wanted it and told us it just won't work out like that. Our daughter has opposite hair as our son, it's very easy to manage and we are very confident it is a style that can be accomplished. We are taking her to someone else who is confident to do an asymmetric cut with short hair without a choppy, over layered look. She got too wrapped up in the fact that we wanted to hold off on our daughters hair, claimed to our son we didn't value her "professional opinion". I guess this was enough for her to refuse to provide quality service to our son. It's very sad when a child has a poor experience because an adult can't be a professional in their place of work
75-5595 Palani Rd Ste B6Kailua Kona, HI 96740
From Business: Supercuts hair salon in Kailua Kona at Lanihau Center offers a variety of services from consistent, quality haircuts for men and women to color services--all at a…
This saloon is overrated and they dont know how to cut men's hair go to bosscuts
Finally, a place where a man can get a good haircut from a barber who know to use scissors instead of clippers. The barber is Hinano Limo and he was able to correct some serious errors made at my last haircut. It was good to watch someone who knew what he was doing. And, the price for the shampoo/cut was fair and less than I expected. I now have a real barber!!!
Know someone who used to work there, they short the clients on product, and charge them more if they complain, actual company policy. The owner talks about her clients constantly, and not in a positive way. Stay away from this place, nothing but bad hair cuts, poor service, and high prices!
Probably the yellow pages fault, but the website is not a hair salon but a textile company named Innovations. I would fix this asap.