Ali'i Health Center is "the only place to go in Kona" because, on a remote Pacific island that is 500 doctors in short supply, it literally is THE ONLY PLACE to go; it has no competition. Were there another choice for services in Kona, I would absolutely NEVER STEP FOOT in the waiting room at Ali'i Health Center again. I CANNOT SAY ENOUGH NEGATIVE ABOUT THIS PLACE. Shame on them!On both sides of the wall (internal medicine/family practice/pediatrics/OBGYN and general surgery/orthopedics), the lack of patient attention is the same. The only thing they seem to care about is your money and/or your insurance co-pay; patient involvement and patient education is ZERO. Dr. Margaret Meyer, Orthopedic Surgeon and Dr. Dineasha Potter-Mcquilkin, OB/GYN (now in Hoboken, NJ) are two of the worst. Moreover, whenever the opportunity presents itself, the doctors at Ali'i Health Center are quick to misdiagnose "CANCER" or to suggest the rush-rush possibility of cancer in order to milk patients and insurance companies for diagnostic procedures and surgeries. The "wait and see" approach, which is often medically viable, is ignored in lieu of patient's emotional upset and operating room involvement. This review is based not only on my own personal experience, but also on the experience of two other acquaintances who have suffered through episodes similar to my own at Ali'i Health Center. If yours is not an emergency situation, do yourself a favor, and FIND AN ALTERNATIVE APPROACH -- even if it means driving to Hilo or Waimea. Ali'i Health Center is little more than a "meat market" and way more trouble than it is worth.
Incompetent cannot possibly describe the office staff at this place. Their inability to perform a single part of their jobs has delayed our medical treatment by weeks. This is an issue that could be life threatening, as if that makes any difference to these people.
Absolutely UNPROFESSIONAL and a MEDICAL MESS. The DRS are OK but very rarely Available. THE STAFF on the other hand are LIARS and WAY OVER THEIR HEADS in responsibility. I have been with them for over 5 years and all their best Drs have left this establishment. The STAFF LIE ABOUT BILLING. The STAFF LIE about their Dr's availabilities. The STAFF LIE ABOUT THEIR PATIENTS. The STAFF have absolutely no ability to keep their patient's MEDICAL HISTORY PRIVATE. I am shocked that HMSA would list this rip off as one of their offices. YOU SHOULD STAY AWAY FROM THESE INCOMPETENT FOLKS. GO TO KAISER INSTEAD. SO to sum up, LIARS, CHEATERS, UNPROFESSIONAL, INCOMPETENT, MONEY GRABBERS, NO COMPASSION, NO CUSTOMER SERVICES, HORRIBLE, Keauhou Shopping Center should evict this band of thieves.
HORRIBLE, STAFF UNPROFESSIONAL, LIARS, STAFF DO NOT KEEP PATIENTS MEDICAL HISTORY PRIVATE OR CONFIDENTIAL---- HMSA should not include the group in their system