De Hart's Auke Bay Store
11735 Glacier Hwy, Juneau, AK 99801
(907) 789-7342Add Hours
Phone: (907) 500-9979
Primary Phone: (907) 500-9979
Price Range : Below Average
Do not buy gas from DeHart's! I put gas in my boat before luanching from Auke Bay and it flodded my fuel system with water. My raycor immediately got saturated with water after warming up at the harbor. I got outside the harbor and raycor no longer could filter out the water. The bad fuel killed both my main and my kicker. I barely limped back in and when I let DeHart's know of the problem they tried to blame my boat. My weekend was shot after the harbor incident and then removng the water from my system. I simply asked for my money back as I purchased 87 octane and they gave me H2O. I've never had the problem in Juneau but I know it exists. We live in a rainforest. At least have the decency to do right by your customers. When I told the owner, Daniel Hickock, that he just lost a long time customer, he said "that's fine." Well, if this is the level of service I guarantee I'm not the only customer disappointed. Long-timer Juneauite here and all I can say is, I wish the city would demo the place and put the roundabout in where it belongs. DeHart's is not a friend of the city. It's a poorly run store that is only around because of its location. Where's an Auke Bay Breeze in? DeHart's is archaic. We need customer service and decency in Auke Bay. Not egotistical scumbags with next to no understanding of common business practices. It's disappointing but Juneau has no place for this kind of an operation.
05/20/2009Provided by Citysearch -
Please understand that under the management during the time I worked there, 2002-2005, it was CLEAN and I was the cook. NO animals were allowed in the store and my hair was constantly pulled back and had a tie-dye bandanna on. IF U had any kind of unsanitary problem, please report it to the local inspectors! The store goes through inspections once a year but can be every 3 months if conditions require extra supervision.
I FEEL SO BAD FOR ANYONE THAT GOES INTO THE STORE NOW! SOUNDS LIKE A LOT HAS CHANGED SINCE IT HAS BEEN SOLD TO NEW OWNERS. My apologies for those that go to this store. I would recommend anyone to NOT eat here!!! atleast until the conditions of the store have improved! look in the Juneau Empire for restaurant/food service reviews for any inspections failures by the local law enforcement.