If I could I would give this company a -99 rating. Please be careful when booking a fishing charter with Juneau Sportfishing. I paid $472 for my husband and his friend for a trip that was taken June 14th. They were taken out on the Duchess with 3 other passengers from the Royal Caribbean Cruise line. There were 5 fisherman on the boat and they had to take numbers to determine the fishing sequence. The captain had 4 rods in the water but only 1 person was allowed to fish at a time. The 4 people that was allowed to fish did catch a fish. The beware comes in because after the 4th person caught their fish. The captain announced that they had to go back in and the 5th person (my husband's) friend was not given the opportunity to fish even though he paid $236. Now get this, the company has refused to refund our money nor will they return phone calls. I have called them 7 times and spoke with Soprano and Sammie and each time I was told they would get back with me. Today is June 21 and I have not received a phone call nor a refund. I am not sending a dispute to my credit card. So please beware using this company. I guess they think by no responding most people will give up! They have guessed wrong! Pleas Beware.