What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Lotts auto is awesome, end of story. They have saved me so much money. Toyota was going to charge me over $700 and they said that the part didn't need to be replaced and fixed the problem for $60. Then even with a different dealer, my other car, a light came on and dodge was going to charge me over $300 for a sensor and I went to marty and he cleaned and adjusted it since he found that it was a known issue with this car and it worked. Didn't even need replaced. I put both our vehicles in their hands for everything. Before I found them, both of my cars have only been to the dealer but never again.
Had a terrible experience with these guys who promised to have a job done day in and day out. Had parts sitting with them for over a week. The job should have taken maybe 15 minutes at most, but everyday I came in expecting the job to be done it wasn't and was given an excuse every time. I was guaranteed one last time it would be done by the end of the week and I show up and was immediately handed my parts and told to take them somewhere else. All of this after money was paid up front. Garbage customer service. If I was told to begin with that they would get to it when they could, it wouldn't be that big of an issue. Will never set foot in this so called shop again.
They are amazing they are honest. They take the time to do proper and quality work would not go anywhere else. I took my car to 2 dealerships in the area and a service center for a noise I was hearing they looked at it for a few min and said there was nothing wrong when you could clearly hear it. Lotts looked at it and had a figured out in one day! I love that they took the time and cared about my family's safety
They have always been great every time I have been here! Always willing to explain what was going on before I even asked.
I ran into trouble on a Sunday moving cross country, and happened to land in Junction City. Finding reviews for automotive repair in JC was not easy. I found one solid review for Extreme, and it was the first recommendation an O'Reilly Auto Parts employee had for me. If you find yourself in need of repair in Junction City, I can't recommend these folks enough. They managed to squeeze in an out of towner in dire need of help as quickly as the could, and were amazingly friendly in the process. I dealt with four different employees and each was just as friendly and helpful as the last. Knowing I was on a rushed schedule, they did what they could to get me back in the road, and went so far as to give me the exact part number I'd need when I had time to get to a dealership. Seems like a fairly small detail, but it's those little touches that make the extra difference. They brought me in to visually show me exactly what was wrong, give a detailed breakdown of what was happening, and had me take off to test drive it and make sure I was comfortable with it before continuing on my journey. I have terrible luck with automobiles, so I've spent my fair share of time in shops. I can say with 100% accuracy that this was the most pleasant experience I've had in a shop, which is extra impressive considering the nerve-racking circumstances I found myself in.
Marty and the guys at Lotts Auto are the best mechanics I've ever known. They are incredibly honest and do excellent work. They truly care about doing it right and caring for their customers. I've taken my cars to them for years, and have referred countless people to them too. None of them have ever had anything but very good experiences with Lott's Auto. This critical review below is utter nonsense. It makes me mad. They would never do anything like that. Give them your business. You won't be disappointed. Tell'em Larry sent you.
I had some front end work done on my vehicle. They did a quality job and treated me fairly.
Whoever posted the dissatisfaction of ending up with an engine in his/her trunk is full of dishonesty. I've taken my vehicles to Lott's Auto Service for at least two years, including engine overhauls. Not once AND NEVER would the owner of Lott's Auto Service EVER leave someone with a half repaired engine in someone's trunck UNLESS that person gave the "go ahead" to repair it and then backed out on the repair in midstream. Think about it... Lott's Auto Service and they rebuild engines all the time... "leaves disassembled engine in a trunk" ...You have to ask, "Why?" ..."How can this be?" Why and how would a professional certified, seasoned and experienced with 25 plus years EVER toss someone's half rebuilt engine in their trunk??? Do tel... (the rest of the story). Because I actually know the owner and there is NO WAY he would ever do that unless the customer willfully chose to stop the rebuild in midstream. Lott's Auto Service doesn't work for free, but you can darn well bet that when they do work on your vehicle it will be done right. Whatever this other review is about (an engine in their trunk), is nonsense. I take my cars to Lott's Auto Service all the time for minor to major repairs. You can trust Lott's Auto Service. You can't trust the review about having an engine unfinished and left in the trunk. That is, unless the owner of the car precipitated it by cutting off his own nose in spite of his face.
Was pleased with this dealer until recently when I drove in and got offered $3,400 less than Trade-in Value, according to current KBB, for my trade. Even if they wanted Wholesale to wholesale, big gap on this visit.
Good place to go, and good customer service. Owner knows his vehicle, will use this shop for the rest of my time in junction city
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.