The only reason I gave it one star is because it was actually open. There is a heavyset woman with brown hair who happens to be the worst customer service representative ever. Upon entering the store I greeted her with how are you today. To which she responded shut the f*** up. I asked if she were having a bad day. Again and he responded now I don't f****** like you shut up a******. The night before I purchased a bad tape from a different clerk and was told I had 2 days in which to return it if it was defective. When I returned it the next day I was bombarded with various profanities and told the police would be called if I did not leave. All this because I as customer was not happy with the defective tape and tried to return it. The owners of this business obviously do not care about who they chose to represent their business.