Salon 529 and Day Spa
529 S Main St, Joplin, MO 64801
Phone: (417) 782-2198
Price Range : Average
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Nice ambiance and even expensive decor! Horrible service!
To pamper myself I went for a body perm with large curls. I felt shabily treated. The lady didn't have the cotton roller to wrap around the head to protect my face from dripping acids; instead she gave me a rag to clean myself. The liquid almost got into my eyes. The towel around my shoulders and neck wasn't secured, so the stinging/stenchy liquid went down my back and soaked my blouse which changed color and after many washes could not be saved from the trash. I had to ask for a clip to keep the neck towel in place. At wash time, I was asked to lean on a filthy silicone (with dry hair color on it) attached to the first washing chair, which made the water go down further on my back, so my blouse ended up soaked. At the beginning, the operator didn't have the thicker rollers for a body perm, so she put some cold-wave lilac thin rods, so my hair ended up crinkled like a stretched old brillo-pad. I had to tell her how to hold the rods in shorter hair with the perm paper, which worked, kinda... I kindly told her my concerns, yet, despite the shabby service, I was charged full price. I felt sorry and even gave her a tip. The atmosphere could've been great but there was only one operator and I was the only client. So much for my self-pampering day!!! Uggh