Joplin, MO Autozone

I took my '09 Sentra in for an oil change and inspection. I arrived early and they were not busy when I arrived. It took over an hour and a half to change the oil and I was handed what looked like an invoice for new parts my car required. I asked what was wrong and why the new parts were necessary and the staff only answered "Because the parts on your car are bad" without any additional explanation. When I mentioned that I would like an explanation and don't see why my appointment took as long as it did I was told that I should be happy it didn't take even longer.I will NOT be returning and will warn my friends against taking their Nissans to Fletcher Nissan in the future if they can.

Our car has almost 25k miles on it. We've had it in the service area 5 times and they keep sending it home telling us it's fine. It's not remotely fine. Worst customer service ever...Will be going to Springfield to purchase cars in the future. The inconvenience of the drive is worth having things fixed correctly the first time.

Been visiting this location for years- out of every Oreilly's in the area from Joplin, to Webb, and even further out, the staff at 7th street has more experience and expertise. I have never had a bad experience there and am always offered assistance quickly upon my arrival. :)

Any dealership can sell you a car , but a good dealership is able to service the car after the sale . I bought my 2014 Nissan Pathfinder new at Fletcher Nissan in August 2014. As many of the continuous variable transmissions have done on the Pathfinders, mine failed during a trip to the Joplin area. I was in dire need of help and went to the dealership. Anthony, in the service department, would do nothing but talk about the $100 fee I would be charged if there was "nothing" wrong with my car. Anthony then went to the service manager who would do nothing to help me either. It was a miracle I made it the five hours back to my home town. Greg Orr Nissan is having to completely replace the transmission of my two-year-old car . Not only is it a shame that Nissan has produced such a inferior product, it is also a shame that Frank Fletcher Nissan would do nothing to help fix this horrible problem .

Great prices and service!

Purchased Altima from Fletcher it had 10k mi on it. I had them rotate tires at 15k and 18k with no mention of alignment. Now at 22k mi I need new tires they say due to poor alignment. Fletcher takes no responsibility for the alignment when I trusted total car care to only them. Fletcher never even offered to check the alignment while I was complaining. They are doing nothing about it. I have complained to the Better Business Bureau and in a response to them the Manager K Snyder reported that my tire tread did not change from 1/2011 at 7-5/32nds through Sept 7 2012 at 7-5/32nds. Would you believe that? I had two other tire stores check my tires the same day and they measured 3/32, 4/32 5/32nd and 6/32nds. The brakes squeak on the 08 Altima, a common problem which Nissan never fixed either. When I purchased the car the paperwork didn't add up and I complained but Fletcher did nothing , the Bank had to straighten it out. One sales man at Fletcher even lost his temper with me when I challenged the paperwork. Never will I purchase anything from Fletcher Nissan Joplin again.