had my car taken by this buisness due to my stupiness and not paying my bills but they were very nice and helped me get my stuff out of the car and the girl at the counter acually helped carry it to my car for me
I am not a person to take time out to do reviews, except when I receive Exceptional Customer Service!!! I was in desparate need to get my truck to t…
Serving the Jonesboro Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
I went to pick up my belongings once I received my car back. First, I am a professional and have been in customer service for several years so yes I know how to speak with people. I contacted the office two times before the third time in which I called. Both times i was told that they would be calling my back. After a week, I called back and spoke with Candace. She picked up the phone and was nice until I asked about my shoes that are missing out of my car. She put me on hold and came back with an attitude. Told me that we dont have the property and that I would need to speak with the ppl who has my car (I have my car now is what she did not realize). After she was constantly rude while I was trying to understand this process to get my information back, i asked to speak with the owner. I was transferred to Leslie, the office manager. Leslie was on the edge of rude too and stated that they take pictures of everything that is in my car. I have pictures of the inside of my car as well with the time stamp and my shoes were in my car :). I always leave them there. Leslie and Candace stories were very conflicting. Leslie also seemed surprised to hear that I had my car back. I will be taking legal actions. Honestly, if someone took the shoes, this is all they had to tell me because apparently they needed it more than I. The customer service from these people were sad. You do not have to be rude. I never take actions because I am a firm believe that God handles everyone but this time, I am not holding back.
BAD EXPERIENCE WITH THE FINANCE CO BUT THE PEOPLE HERE WERE VERY HELPFUL AND UNDERSTANDING. THANKS
This towing company is a joke, I called them three times and no one never answer the phone, or a professional answering service even letting me know they are a towing company. How they are a five star towing company bewider me. Never will call this unprofessional company again.
YOU WANT TOP EXCEPTIONAL SERVICE, YOU HAVE TO CALL THIS TOWING COMPANY, THEY COME ON TIME,THEY TREAT YOU LIKE A KING, THEY KNOW ALL SHORTCUTS TO SAVE YOU MONEY FROM KNOWING THE AREA TO SAVE YOU MONEY ON THE DESTINATION YOU ARE TAKING YOUR VEHICLE TO WHEREVER YOU WANT YOUR CAR OR TRUCK TO BE TOW TO OR FROM. THEY WILL GIVE YOU THE BEST RATES FOR YOUR JUNK VEHICLES. THEY DO IT ALL. THE OWNER JIMMY KING WILL NOT HAVE IT ANY OTHER WAY. YOU WANT A TOP CLASS TOWING COMPANY, WELL! YOU HAVE FOUND IT WITH THIS COMPANY! FOR REAL