Management is horrible and the shop looks ran down (old) ..no barber there has a vaild license in the state of Georgia to cut and style in a shop....they don't wash hands or sanitize the equipment before and after uses ...the place should be condemned
Wanted my hair roller set to one side, that would mean less rollers. After the shampoo they asked me what I wanted the price jumped from $10 to $35 after I expressed my dissatisfaction and said I would pay for just the shampoo they replied the shampoo by itself would be $10. I went to read the reviews and was appalled by a response written by a member of the hair salone because a customer wrote about a bad experience. I will not be back and it is SAD that the employee had that mentality you should want your customers to be happy so that you have job security.
I have been a faithful customer of this salon for over 3 years and never had a negative experience until today. I visited the new location in Jonesboro on North Avenue to get a sew in. I informed the stylist that I wanted almost all of my hair sewed down and just a little leave out for a part and to cover the tracks. I had many sew ins done like this before with no issue. The stylist was very unprofessional. She did not introduce herself to me or ask my name and got on the phone to talk to her friend about a trip out of town and a lingerie party. She was so busy talking on the phone that she did not notice me cringing from her braiding my hair too tight or the fact that she was doing my hair the exact opposite of how I wanted it. However, I let that go. When she got done braiding, she asked me to open up my own packs of hair as if she wasn't getting paid $75 to do my hair. I then noticed that she had left way too much hair out and her braiding pattern looked as if she were trying to rush through it...she had already been complaining about having to be there all day. When I told her that she left too much hair out, she caught an attitude and said it wouldn't be enough to cover the track. I told her that it had been done before. She left too much hair out again so I pointed it out and told her that I was trying to cover a bald spot which is why I asked for my part to be on the opposite side of my head. She then walked off and told me that she wasn't doing my hair tonight and that I would need to come back in The morning. I informed her that I was not coming back and that I would like for her to take my braids out. Nobody apologized for her behavior, not the other stylist or the manager. I will never go back to this salon again due to this disrespectful, nasty, and rude stylist. You cannot produce mediocre work and get upset when a customer asks you to change it. It is your job to make sure the paying customer is happy with your work.
The Hair is fair, but it's not all that. I mean it could be better. The customer service was decent. However, I wasn't that impressed.
I booked an appointment with Chi Chi (owner) last week and I must say I was quite disappointed. She lacks effective customer service skills. Secondly this is not a doctors office which means when I book a stylist the first person in my hair shouldn't anyone else besides you. Look at my hair first comb through get to know it as this is my first time there. She wasn't personable at all she barely even had conversation. She didn't even ask how I wanted my hair and when I told her she became defensive because she started doing her own thing. At that moment I knew I wouldn't like my hair or being a client here. I am really disappointed and I will never go back here again. This week I am going to an entirely different salon because the hair cut has too many inconsistencies. I'm from New York so it's hard trying to find a comparable stylist compared to my previous stylist. Atmosphere was quiet, and clean but the attitude and lack of customer service skills completely turned me off.
I've been going to Panadominican by Laura for 5yrs. They've always done a great job on my hair. I either get a wash and set or if i don't feel like sitting under the dryer i pay a little extra to just wash it and get it blown out(without the roller set). Either way my hair turns out the same...bone straight, light weight with a nice shine. They always asked how i wanted it styled, which side to part my hair and how I wanted my bob or curls layed. Ive had both stylist Norma and Laura do my hair but I perfered to go to Laura as i feel she is the better stylist. As for the salon, It's always clean and kept up. Im usually the only customer there when i go.. Sometimes maybe there's one other costumer so there's usually no wait time and it's pretty quiet. It's hard for me to trust a stylist who've I've never been to before (going to many salons I've had bad experiencels) but i tried them years ago and kept going back. So far Ive had nothing but good experiences.
Amazing product the husband and wife team are very sweet they know their products the store is one of a kind ,,,,,,,,,,,,
I've been getting my hair cut here since 1990. They are always friendly and they do a great job. I would recommend them to anyone.
I enjoyed the business they were not only professional but great customer service, they made me feel at comfortable and most all my stylists her vibe awesome and made me feel confident not to mention she slayed me baby and they will always have my business over all.... Shout out my stylist Ms Tee I'm an slaaaaay
Excellent hair at Affordable prices with quality service you can depend on