I just moved here from another state. This station and CBS is unwatchable. They shouldn’t be allowed to transmit such poor quality, I totally agree with the other response. I suggest to DTV they drop these 2 stations untll they improve their service and FCC should get involved and fine them for not giving the service we the consumer pay for.
These people are charging me for TV & internet when I only have internet. I have called them several times to get it straightened out, the service rep says a supervisor will call within 24 hours to help get the billing right. Guess What, after four (4) months and numerous calls back to the 800 number. The supervisor NEVER called and the billing is still screwed up. Please NEVER sign up with this company. It will only end in frustration and expense
The service technician that came to our home on 8/9/17 took the router we were currently renting from SUDDENLINK. He never checked in our router, so we were charged for two additional months of service from the apartment we had moved out of. We were also paying for our new service with SUDDENLINK at this time. I called atleast four times and spent over 30-45 min on the phone each time... By the fourth time I called a man was finally able to tell me WHY we were still getting charged from our old service. The reason being that the technician never signed in our old router which he took without my permission. They refused to refund any of the charges from our old service. Not to mention during installation the technician forced our TV plug into an outlet (even though we asked him not to force it)which caused it to break off INTO the outlet. My internet on my phone with AT&T is just as reliable if not faster than SUDDENLINK. outlet. Overall I'm very unhappy with the service I've received
Ever since KJNB has taken over the contract for supplying local station CBS on both Direct TV AND Dish network, we have had LOUSY CBS service. The screen goes dark every few minutes, sometimes we still get sound, sometimes we don't. Sometimes the screen freezes, with sound....Masters Golf Tournament, Madame Secretary, NCIS, ALL morning and daytime shows, does not matter. Too bad they keep coming on thanking themselves for providing service to our area, because every time I see their "commercial", I just want to shut it off. When they first started, we figured it was glitches in the system, after all, they were "new".....well it is lousy service. Frankly CBS should be ashamed of this carrier. All other stations are just fine, or we would shut off the Direct TV, and just get CBS app and watch our favorites there. Get it together KJNB....get it together !!
Has been without a doubt the worst customer service I have ever dealt with. The equipment is cheap will not work most of the time. When you call you get Phillipinos who don't understand English. When you finally do get someone they tell you they can't send a tech out just replace the batteries and try again.