Lowe's Home Improvement
2111 Fair Park Blvd, Jonesboro, AR 72401
Fax: (870) 930-9196
Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping
No coupons available
Absolutely worst service I've ever experienced. Took me 10 minutes just to find an employee because they were all just sitting around by the doors. When I asked for help they looked at me like I was annoying then one just pointed in the direction of something instead of actually helping. When I talked to the manager he stated "If you need help you shouldn't be shopping here." I replied "I guess I'll take my business elsewhere then". To which he replied "that's fine we don't need your money anyways". I advise avoiding this place like the plague.
Installers, i realize don't represent the store, but are still paid and endorsed by the store. The installers for my AC tried to shake me down to pay twice, tried to upsell me on a major renovation just to put an AC in, all after I'd already paid lowes for the installers to come and put the AC in. I will never use lowes again because they are not keep a close eye on the people they hire to do jobs for them.
05/17/2012Provided by Citysearch -
Refer to Lowe's Order 224865499. I ordered item online on 5/8/2012, I printed out the Purchase Order details on 5/9/2012, which said the item had arrived at the store, Lowes of Jonesboro, AR (#414). Customer service said the item did not show up in their computer and said it was not in. Got a phone call on 5/17/2012 saying that the store had found the item, which had arrived on 5/9/2012. If any Lowes personnel are reading this review, can Lowes relationship with this customer, me, be fixed? I had sent numerous emails CustomerCare@lowes, which didn't care. There is no customer service. My actual rating is no stars.
Larry Brewer, Jonesboro, AR