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Fletcher Dodge Chrysler Jeep

Map & Directions
(7 Reviews)

3314 Stadium Blvd, Jonesboro, AR 72404

(870) 277-2160

CLOSED NOW
Today: Closed
Tomorrow: 8:30 am - 7:00 pm
30
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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General Info
We are committed to providing you the best car purchasing and service experience.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Extra Phones

TollFree: (888) 260-2310

Brands
Chrysler, Dodge, Jeep, Ram, Sebring, buick, cadillac, chevrolet, ford, gmc, honda, hyundai, jeep, kia, nissan, volkswagen
Payment method
discover, visa, master card, debit, check, cash, financing available
Categories
New Car Dealers, Auto Repair & Service, New Truck Dealers, Tire Dealers, Used Car Dealers

Reviews

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Bruce M.

11/11/2017

Overall
Expertise
Professionalism
Selection

The incompetence of this dealership is astonishing. A one star review is giving this dealership more than they are worth, they deserve a negative rating. Upon the purchase of a brand new special edition Ram from their lot last October, it took them 4 tries just to order the correct door seals. That's with me specifically pointing to the seals that needed replacement and they still got it wrong; 4 TIMES IN A ROW!! Recently the truck has developed a death wobble and this dealership tries to claim alignment issues. Well what they don't know is the vehicle was just laser checked at one of their competitors FOR FREE and the vehicle is wthin the recommended parameters. After two days Fletcher wanted to charge $100 just to check the alignment, they were still unsure that this would fix the issue. The truck is one year old, still under manufacturer's warranty and the additional 7 year, 120,000 miles bumper to bumper warranty purchased through them at the time of the vehicle purchase.This company will do their best to lay blame off them and on others. They are now claiming DNW performance performed subpar work which voids manufacturer's warranty. All work was completed on the truck months before I purchased it. I specifically brought up the issue of aftermarket parts upon the purchase of the vehicle because I knew the manufacturer's warranty would not cover those parts and that's the reason I purchased their warranty because they assured me it would. I told them without warranty on the aftermarket products, I will not be purchasing the vehicle. They assured me it was covered bumper to bumper with their warranty and also noted it on the truck's paperwork along with their initials. Skip one year later and now they are not honoring their end of the bargain which leaves me feeling that this vehicle and the additional warranty was sold to me under false pretenses. I just wanted my 50k truck fixed, and now I have to go elsewhere and pay out of pocket because of their lies.

vc100

06/04/2012

Provided by Citysearch - 
Overall
Michael was very professional and didnt

Michael was very professional and didnt pressure, which is a very good thing. He did a great job.

1bw761

06/04/2012

Provided by Citysearch - 
Overall
Great experiance was treated really

Great experiance was treated really well. Nice clean dealership very freindly people and truly a pleasure to do business.

carhunter1962

04/30/2012

Provided by Citysearch - 
Overall
Nice buying experience

Quick, Pleasant, Glad you had the car I was looking for. Nice buying experience.

cjacks1400

03/05/2012

Provided by Citysearch - 
Overall
Friendly

Good. Sales staff were friendly and helpful.

JBH05

02/20/2012

Provided by Citysearch - 
Overall
Great Effort!

Salesman was on top of things, and made a great effort to satisfy my requests. Good job.

Lee1384

02/07/2012

Provided by Citysearch - 
Overall
Worth the drive for sure!!

Excellent service! The manager was the first person to shake our hands when we arrived, and even went out of his way to make sure our daughter was entertained. Well worth the 2hr drive from Jacksonville.