If I could give no stars I would. They sold us a STOLEN PS4. The police came into my home with search warrant and took the PS4. I went to game exchange and they said to take them to court for them to make it right.
Game Xchange refused to cooperate with the Jonesboro Police Department and refused to return my brother and friend’s stolen property. We had a police report filed with the exact serial numbers of the items stolen, yet this establishment insisted that he buy it back at nearly the retail price. And on top of that, they refused to cooperate with the police in handing over video surveillance or personal details of the thief, which would have assisted the police in catching the guy and getting back my friend’s $1500 Mac book, which is still missing. 0/10 rating for customer service and business ethics.
The staff is real knowledgeable about every item they sell!!!!