My experience at Higginbotham Dentist Office has been a sheer nightmare! I had a root canal and crown done at their Southwest Dr. Office in Jonesboro and after they set my New Crown I had to take off work and go back 3 or 4 times 'who's counting by now' just to get it shaved down because it never fit right. In the mean time they wanted to crown another tooth in the back of my mouth which I didn't have money for which turned out to be a wisdom tooth. Feels like a cattle auction.
This office is AMAZING!!! I was so overwhelmed by the wonderful customer service and the fun, energetic staff. This is a very kid friendly office …
The Exterior of the establishment was incredible, very professional, clean and very well kept. Interior was immaculate, comfortable seating, very relaxing atmosphere. One thing that I found odd was that in the waiting room was a coffee machine with all the fixings available to the patients I have never seen a coffee pot ever in a dentist's office. Normally Dentist discourage such things as coffee because it is not good for your teeth. I had an assumption based on just the appearance of the establishment that it was going to be very expensive services, and I was right. This company is only after your wallet. I want a Dentist that is there for me an my well being an the overall general welfare of my family and I.Don't get me wrong the staff was impeccably friendly,speedy, they offered numerous services (at additional charges) On one particular visit they informed me that I had gum disease, and basically informed me until I brought back two hundred dollars which isn't alot to some people who have an endless supply of the green stuff. To me that was alot, I work hard for every dime I make so I went to another dentist to get a second opinion, I have been seeing this Dentist for years, it is a two hour drive for me since I have moved but I know him and I trust him and I know he is there for the patient not their wallet, so it was worth it.After Looking me over my dentist Laughed hysterically and asked me are you telling me that Higginbotham told you that you had gum disease? I assured him give me such a diagnosis. He told me that I had nothing of the sort. I was both relieved and infuriated because I was worried sick over nothing. So I will never ever be returning to Higginbothams establishment and I HIGHLY do not recommend that you go here their staff needs to go back to school and be retrained.If by some chance you do go here, do yourself a favor and, get a second opinion or it will dearly cost you financially. Save you some money for a nice cruise and go to another Dentist. Don't let all the fancy smancy decorations fool. you
My experience with Dr. Bartels and his staff were the best! My only complaint is that I can't give him more than 5 stars. I highly recommend him to anyone looking for a painless dentist.