This post office readily exceeded and met my demands. I shipped several boxes out of the country and their service was prompt, professional, and warm. Felecia, the employee who serviced me was knowledgeable, helpful, and made the shipping process seamless. Thank you!
Located at Contract Postal Unit - Joliet J
1215 Houbolt RdJoliet, IL 60431
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I'm pretty sure the current manager, Julie - and a few members of her staff are involved in a theft ring. I was given the run around multiple times and when they run out if answers, they make you wait until closing time and they shut you out. Pending police report.
Window hours are 8am-2pm on saturdays. Someone is at the window "helping" a customer (mostly arguing and asking what the customer expects the post office to do- bad attitude from the worker!) when i arrive at 10am. I wait behind this other customer for almost 30 min, postal worker sees and makes eye contact with me, then other customer leaves. Postal worker starts to shut window door when i state that i need to pick up mail. She says window isnt open. (??) and slams the door shut in my face. How is the window not open during window hours, especially when someone IS there to work it, and WAS working it just a second ago? LAZY employees. This was an older black woman and i am a young white girl- this postal worker was RACIST.
He is saying alot of negative things about the post office! He is spot on! These people are as bad as the DMV!! These people act ANNOYED if you simply ask a question. Believe me , i dont want to be there anymore than the person getting paid behind the counter. My brother passed away in September. I went in with all info and a forwarding address for the mail that was already enroute, its Oct 24th and I' ve yet to receive any mail at all! i am calling and they have transferred me back and forth and put me on hold and told me to come back in with the same info i took a day off from work to do in the FIRST PLACE!! now she says theY will call me back. Hmmm, ya , rite!.. O GOSH, WHERES MY xANAX.
I went to this place and can't believe I was trusting these people with my mail. People weren't able to get their passports because the staff was making mistakes and moving slow until the time cut off for passports came. The lady couldn't get her passport until the following Monday. I was waiting in line to send some mail and closing time was approaching. The line was moving slow because the workers were too busy yelling and arguing with each other over who was right and who was wrong over the passport situation. Then some go to the back and are laughing and joking. And as I write this review I called the office 3 times to check my mail (I paid for it to be overnighted and it's not there) first time I called someone picked up the hung up. Second time voicemail. Third time the phone has been ringing for 26 minutes 30 seconds and counting. It's 2:06 pm and they don't close til 530pm. This place sucks. Boycott