This dealership is very shady. They seemed like they were really trying to help but after 5hours of waiting to buy a car, i noticed they gave me a very high interest rate. I had to ask them several times what the interest rate was that they were giving me (they didn’t want to tell me) . Then they refused to tell me the price of the car after i realized the payments still didn’t add up, the car was originally $12000,but they qouted me a payment of $495 for 72 months. I’m new to credit so i knew it was going to be hard to get a loan . I was told i wouldn’t get a better deal 😆!I left and went to another dealer and That’s where i found out, thomas nissan gave me a 28% interest rate and increased the price of the car to 15500. That’s why they wouldn’t show me the price and rate! I got a way better deal somewhere else!If they won’t show you the break down of that payment, LEAVE!
came to Sooper Lube for a basic oil change. three employees looked under my hood I figured if they had a problem they would tell me but nobody said anything.they all took turns getting something loose from under my hood. Thirty min later one employee said the cover of the oil filter had broke and ordered another one it will be there soon I said ok.10 min later Another employee aproched me and told me I had to pay 50.00 dollars to replace the filter. He said the person who changed my oil befor put the cap on to tight. I told him I don't feel I should have to pay for it and he got upset and told me that I am going to pay for it. I called the police the cop agreed with the employee that I should pay to replace my cap, the cop said he also gets his oil change at Sooper lube an things like this happen sometime.They flushed my engineering twice cause pieces of the cap feel into my engin.if they could not remove cap why would you keep trying. I was told my car towed or have cap replaced
Purchased a car from here and the A/C unit doesn't work and they told me "that's too bad we're not fixing it"DO NOT PURCHASE FROM HERE!
Excellent customer service. Being female, I am always hesitant to deal with an auto repair shop. Chuck explained to me the possible problems my vehicle was having and what their fixes would be. He even showed me what a part looked like and discussed with me how the part normally fails. A little education is always nice. At no time did he talk to me like a child or an idiot. He was very knowledgeable and fair. Once the failed component was identified, they verified it was bad, then contacted me about the exact price for repairs. When I got the bill, it was exactly as they said it was. When I complimented the staff on their behavior towards myself (especially being female), they all sincerely chimed in saying they treat their customers as they would want to be treated. For the first time in my life, I am happy to say I have a regular auto repair shop.