This dealership is very shady. They seemed like they were really trying to help but after 5hours of waiting to buy a car, i noticed they gave me a very high interest rate. I had to ask them several times what the interest rate was that they were giving me (they didn’t want to tell me) . Then they refused to tell me the price of the car after i realized the payments still didn’t add up, the car was originally $12000,but they qouted me a payment of $495 for 72 months. I’m new to credit so i knew it was going to be hard to get a loan . I was told i wouldn’t get a better deal 😆!I left and went to another dealer and That’s where i found out, thomas nissan gave me a 28% interest rate and increased the price of the car to 15500. That’s why they wouldn’t show me the price and rate! I got a way better deal somewhere else!If they won’t show you the break down of that payment, LEAVE!
Avoid this place at all costs!My truck I paid cash for broke down 8 miles from the dealer and was told pound sand, as is means as isLiterally the worst mistake I've ever made is buying a truck here, I've had the thing 90 days and keep finding more and more hacked up repairs and the bills keep piling upDon't let the rust free southern part of his business keep you blind to the fact these are auction trucks and they do zero inspection or refurbishment to themA hand wash and they're on the lot straight off the hauler!!!
I wish I would have read all these reviews before we bought! Rick J. The same thing just happened to my 16yr old son! 3 weeks after he bought his truck he was hit with major repairs! Sure wish "MIKE" the owner thought more about doing the right thing than the all mighty $$$$ DO NOT TRUST ANYTHING THAT COME OUT OF HIS MOUTH!
Warning !!! 06.26.2017THIS KIND OF DEALER SHOULD NOT BE EXIST IN THIS COUNTRY !I find f250 in MYAUTOCONCEPT in Joliet , it was $17900 + tax.One of the First questions to this guy was : " can get the keys please and look and test drive?"Answer was :" you can look inside but not test drive before you put all money on the table "He told me that he knows one bank in that area and I can get financial in 15 min. ( was 4 days).When I come back with the money check, I ask again about the test drive,.He said : "let's fill the paperwork, give me money check and the car is yours"I said, ok but tell me please one more time : " everything about this f250 "He told me this : " this car is amazing, in excellent condition, engine is very good , inspected, you can pull a boat, or camper and you will be very happy " etc...I said Yes , I'll take it.This was Friday.Tuesday I go to the mechanic close to my home , and just in case I change oil, filters, fuel filters, coolant.Next Friday when I back from the work , I heard a strange noise from the engine , so stop the car and I call for the towing. Towing put that f250 to mechanic shop.Mechanic told me for the start that will be expensive. I call to the MYAUTOCONCEPT and I told him what happened. He told me that is my is my problem but for sure this is something easy to do it and no so expensive. I asked him : " if this will be expensive, you will help me with ,because I don't have money to repair , down payment was$ 7000.He told me :" I can help you . Bring this car to my mechanic and will help you ".I say: ok .Next day towing and bring the car to his mechanic .A day after, his mechanic say :" about $6k. What ? I call to the MYAUTOCONCEPT and I ask about help , he told me that he find me a very good mechanic shop and this is the "help".What ? Really?Next few days, $3k more .120 miles driving and 10k mechanic thats it etc....All story on email, here is limit My email firstname.lastname@example.org
I have never had such a great experience when shopping for a truck. Auto Concepts did not pressure me into buying a truck but gave me space to look and check out each truck that caught my eye. I had been to several different dealerships in the area comparing trucks and pricing walking out of a few due to the sales people. These guys listened to what I was looking for guided me to a few choices, up front and honest with me about cost etc. I shared with them that I was comparing different models of trucks and was not ready to purchase that day. I was amazed that they did not try to convince me to purchase on the spot, which is what the other dealers was working hard to convince me to do. They gave me a business card and told me when I make the decision to purchase please contact them. This is the only business card I kept that day. I went back a few weeks later and purchased my new truck. Great truck so far and Happy about my decision. Thank you Auto Concepts in Joliet. Wish their was other dealers like you guys in the area.
Great truck buying experience, helped me get into exactly what I was looking for. Painless and was able to get financed despite my credit issues. Would buy again!
Purchased a car from here and the A/C unit doesn't work and they told me "that's too bad we're not fixing it"DO NOT PURCHASE FROM HERE!
My Ford Excursion has been great for months now. On my 3rd purchase. No jacking around...walk in, pick out your truck, do the deal, easy. Southern rust free trucks without the premium price!
My 17 year old son saved his $ and went to buy his first truck. Everything went great was told everything in working condition just needed new tires this winter. Not even 3 weeks later truck went in for repairs, then again, and again . Most everything in truck had to be repaired costing almost price he paid for truck, only parts not fixed as of now is trams and alternator . Wish they were honest and didn't add all these bills to my 17 year old who used all his $ to buy this truck. Very disappointed this happened. Research truck intensely before buying from them or it could be VERY expensive
Hi i went out on 12/03/2014 the owner was rude he said i had to be pre approved to be able to check the truck. he said he did not have the key??? I said thank you and walked away i own my own businesses this is not a way to treat a customer the only thing on his mind was money