I took my car in because the heat was not blowing hot. Talked to the mechanic he told me I have a coolant leak. Okay understandable being that the heat just stopped working. Left deposit for the part because he guaranteed that the job takes no more than a few hours. Brought the car in the next morning on a Friday at 9am didn't get my car back until Monday evening. They bounced the car between two shops. I talked to so many different people and even had to go up to the place to get an update on the vehicle. No one bothered to communicate with me my husband and I had to constantly call to get any follow up on the car. They then tell us the car is overheating! What? I have never had this issue at all. It was a nightmare I missed work and on top of the I still don't have full functioning heat in my car. The leak is hopefully fixed. The heat works only on the drivers side and the receptionist told me now there's another issue now. I'm in complete and utter disgust with this place and as a business they should be ashamed.
2521 Plainfield RdJoliet, IL 60435
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
I have been coming to Mex for probably fifteen years and for good reason. Tony, the owner, does fantastic work. He's done work on probably six of my cars and more than that as I changed up configurations. There has never been one issue to speak of. If you need a job done correctly the first time, bring it to Mex Mufflers in Joliet.
I love the work tony does. very nice guy and crew. Fare price and labor rates. I have known Tony for over 25 years , He the best.
Beware beware beware this guy is a total rip off we purchased a used engine from him and he gave us a faulty one with a warranty but he REFUSED to honor it the engine broke down before 60 days was even up paid over a hundred and fifty to have the car towed to him to look at once it broke down and he told us it was not the engine took it to another repair shop and they verified that it was indeed the engine very dishonest we will be seeing this guy in court very soon he does very bad business very unprofessional rude refuse to take phone calls after getting thousands of dollars from us a total rip off! Proceed with caution wouldn't even let this guy pump my gas unsupervised !you take your car to him for one thing and it comes back working worse than it did before you brought it in
Great work & affordable prices