Willy World Cycles Honda-Yamaha-Kawasaki-Suzuki

Great place to do business with! They are honest and professional. Huge inventory and prices were great. Thank you for your great service!

Couldn't have gone worse! Called them when we were getting financing, by the time we got there, they sold the bike out from underneath us. With their permission, we had the check from our lender written to them. It was a personal loan, not a loan against the motorcycle. Even though it was their fault, they wouldn't release the money to us, even though our bank said they could. By not signing the check, they were trying to force us into buying a different motorcycle. Because of this, it will be at least 4 days until we can buy a different motorcycle.

As a woman motorcylist, I had a comfortable experience when dropping my bike off for repairs. The customer service rep, Craig, was very informative and honest about the condition of my bike. I would refer anyone in the area to go to Willie World and have the same experience as I did.

I bought a new vulcan from willy world 2 seasons ago , the info and service was great and have since bought several coustom parts from them--found prices cheaper for better quality parts than what i looked at on line plus you get reward points that gives you better price discounts later all in all a great place to do business with ( not to mention they have open houses with excellent food and GOOD company).

Mitch was very helpful with our purchase. He made everything easy from finding the bikes we wanted to the financing part. We bought 2 2012 ninjas. Financing went well and he also helped us with finding helmets. The delivery part went really well and they explained every thing to us and had then delivered the next day. Thanks Mitch for a helpful experiance and see you when we're ready to upgrade.

I have told my best friends about Willy World, not only do they have great looking bikes and perfect prices, but the customer services is GREAT. I've ordered parts, and have found that the staff know what they are talking about. Great prices, Great location, Great Service.

When I brought my bike in, Willy World was backed up and says that they couldn't look at my bike for 4 days, which actually ended up being 5 days. When I call them on the 6th day, they say that they've lost my phone and would have called the day before. They spent a total of 40 minutes looking at it (the spark plug was smashed and there was no compression in the engine) and based on those two things said that it would be $2-3,000 to fix it, obviously more than the bike was worth. This sounded a little fishy, so I called a bike shop in my home town, that I trusted, and gave them the situation and asked what their assessment would be. They said that it was impossible to tell what could be wrong with that information, but even if they had to rebuild the top and bottom of the engine (about a worst-case scenario) it would cost closer to $1,000. So in addition to being slow, Willy World was either trying to gouge me or just get rid of me. When my dad showed up so we could load the bike in his van, the fellow from Willy World declared that it couldn't be done and brought the bike to the bottom of the loading dock and brought out a ramp incase we wanted to try to work something out. Then the most helpfull thing he did was go back inside. I had to take the windshield and rear view mirrors off myself (with no assistance from the shop), bring the bike back up to the top of the loading dock, and then the fellow from the shop helped us push it into the van sideways.



In conclusion, Willy World expressed an almost total lack of concern and proved themselves to be either incompetent or shysters.