Paid for the suoer value car wash that was supposed to include everything the full service had plus tires and underbody. The outside looks good. But they didnt do the windows or dash/steering wheel like the website exclaims. I will never go back again.
805 W Park AveJoliet, IL 60436
Went in for "Interior Super Clean" - Web site states "extra 30 min" sign at shop states "extra 20 min". Check in on the receipt was 2:32 I was pulling out of there at 3:55, "platinum mat shampoo" which was included in the price was not done. Need to be better about setting expectations. Ok job on the cleaning, but nothing that would wow. particularity since an "included" service was not even preformed.
The car wash is a joke. It doesn't really get your car clean and they don't guarantee their work. Tyler refused to fix the problem. Will never go here again and you should not either
Never again. Each time here over the past year it's gotten worse. Paid for ultra wash and didn't vacuum, wipe any of the inside, didn't dry the top or entire back of the car.The girl was busy playing on her phone and told me to wait cause she was busy so another kid came and asked me what wash because I said I wasn't waiting.
I just bought a new car and figured I would take it to a car wash instead of doing it myself. My dad takes his car here and has never had a problem so I figured how bad could it be? Thankfully there was no damage to my car (as I saw a mini van that went in behind me lose it's side mirror) but after I got home and looked at my car, there were large water streaks on the passenger door and the front of my car was still dirty. I will NEVER come here again. Highly disappointed considering I payed for the most expensive exterior wash. I do not recommend this place.
My wife took her car to dolphin car wash on Hennepin drive in Joliet they broke the speaker grill on the rear windshield and clean and refused to claim responsibility for it when my wife watched the lady leaned against it and crack it
I came home and while re cleaning what they missed, noticed my rear floor mats gone. I had to call them 3 times and Amber said the mats were never in the car. They are liars and are not "committed to satisfaction" as they state! If they would have just admitted they put them in someone else's car I would have been ok, but they all lied about it. I know my mats were there the imprints are still there, poor poor business practice here...don,t go there!
I just brought my vehicle in for the mid grade $10 wash. I should've known by how loud and violent the actually wash was while going through it that something wasn't quite right. After inspecting my vehicle, a large SUV, I noticed light scratches all along both side panels of my vehicle. Vertical, horizontal and diagonal. I know these scratches were not there before bringing my vehicle in. I spoke with the owner of the wash who said to bring my husband back with me (you know, because I'm a silly ole woman and I have no idea what that big thing is that I even drive! How do I get on in life without the guidance of a man?!?) so he could bring us inside and show both of us that it was not his machines that made the scratches because they don't move in the directions the scratches were (which were all directions: horizontal, vertical, diagonal). I asked about the possibility of them correcting it with a buff or gloss and he countered by "inviting" me in to see if it was in fact his machines that made the scratches by seeing if we could reproduce any of the scratches that his machines allegedly made. Needless to say, I won't be taking him up on his invitation and will not be returning. I will go out of my way to the delta sonic wash off of Larkin.
This is the worst car wash in Illinois There Joliet location broke down and spayed hydraulic fluid all over my car. They them tried to hand wash it with a hard sponge and a degreaser that cause a lot of damage to my cars paint scratches and swirl marksI had to take my car to a professional detail shop to be buffed out and also had to have a body shop repaint my back bumper.. I would steer clear of this place as they will ruin your car. My total damage was almost $500 dollars. They tried to offer me $150 in car wash credit for my damage. I wouldn't let this place wash my dog let alone ever touch my car again
This car wash does a great job. My windows were so clean and didnt streak up.