We have been renting cars from them for the past year since we moved to Johnstown and every time we go there there is always a new rule first it was $250 hold on credit cards and $350 on debit cards and then it was $350 on all cards, then you would go and they would take everything normal no questions, then they said that u need a utility bill or bank statement with debit cards and it goes on. My problem is all this they are saying now doesn't make any sense when i used my debt card without a bank statement or utility bill before and hand no problem with them, and before i used my credit card and they held $250 before no problem. Now when ever i go there and i question the actions they say that these policies have been in place since 2015 and mind you i have been renting cars from them since January 2016 in Johnstown PA. Before i use to use payless in New Jersey and never had a problem and i have been using them for years. The girls by the counter are RUDE and RACIST i was there and one made a statement and the other laughed and she taught i didn't hear her well i sure did i didn't get her name but i would make sure and get the both of their names and put it up.
'Ive been renting vehicles with Enterprise on Scalp for two years. They always have kind and courteous staff and their vehicles are well kept. I do not go anywhere else. PS the rates are excellent too.
Always Made sure my Rental was a pleasent experience. The employees are the best